ABOUT DYME

Dyme is on a mission to put people in control of their finances. Our app helps over 1 million registered users track subscriptions, reduce bills, and manage spending effortlessly, all while building a profitable, fast-growing business. Every euro we save brings our users closer to financial freedom.
We combine smart technology with human expertise to make sure money flows in the right direction: back into our users’ pockets.

WHY THIS ROLE MATTERS

Help steer the growth of one of the Netherlands’ fastest-growing fintech scale-ups. As Dyme’s Strategy & Operations Associate, you’ll bridge strategy and execution. You’ll lead a 15+ person freelance operations team, work directly with the CEO and COO on high-impact initiatives, and own the performance metrics that drive company growth.
You’ll dive deep into data, build and refine dashboards, optimise workflows, and create scalable processes. Your work will make Dyme more efficient today and set us up for long-term success.

WHAT YOU WILL DO:

• Lead and coach the operations team (15+ freelancers) in contract negotiations, insurance advice, and customer-facing services.
• Work directly with the CEO and COO to design and deliver strategic initiatives that improve user value and drive growth.
• Own and track key operational and financial metrics (OKRs) and report on progress to leadership.
• Build, maintain, and improve dashboards to monitor company performance.
• Analyse data (SQL, LookerStudio, Google Sheets) to identify trends, solve bottlenecks, and guide decision-making.
• Drive cross-functional projects with Product, Development, Customer Support, and Operations to streamline workflows.

WHAT WE LOOK FOR IN THIS ROLE

We’re looking for an analytical self-starter, who adapts and learns quickly.

• Competence over experience: At Dyme we believe that smart, proactive and engaged people can do anything they set their minds to. Don’t have years of experience? No worries. We invest in you, and make sure you get the tools and trust to grow.
• Experience: We value at least 1 year in a fast-paced working environment.
• Education: Academic or higher education, ideally in economics, finance, business, engineering, or another quantitative field.
• Data proficiency: Strong skills in Google Sheets, and experience with SQL and data analysis are essential.