ABOUT CLUTCH

We’re on a mission to reinvent how people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of cars online, have their chosen vehicle delivered right to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.
Looking to sell? We buy over $1 million worth of cars every day, providing a firm, AI-generated offer every 15 seconds—and when you sell to us, you get paid instantly, now that’s Clutch.
Recognized four years running on The Globe & Mail’s list of Canada’s Top Growing Companies—and with back-to-back spots on Deloitte’s Technology Fast 50™ and Fast 500™—we’re seeking curious, hard-working, and driven individuals to join our growing team.
Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our world-class investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. To learn more, visit clutch.ca.

ABOUT THE ROLE

Clutch is seeking a highly strategic and operationally exceptional Strategy & Operations Manager to serve as a collaborator with the Head of Production. This role functions as a critical integrator across key business functions — transforming ambiguity into clarity, insight into influence, and ideas into execution.
Supporting creative strategy, data integrity, and cross-functional alignment, this individual will participate directly in leadership conversations, translate complex concepts into compelling narratives, and proactively drive execution across teams. The ideal candidate brings a blend of strategic thinking, exceptional communication skills, and the ability to navigate with discretion and empathy in fast-paced, high-stakes environments.
As a Strategy & Operations Manager, you’ll be positioned at the center of strategic execution and leadership collaboration. This is a unique opportunity to impact at the highest levels of the organization — shaping how decisions are made, and how ideas come to life.

KEY RESPONSIBILITIES

• Operate as a thought partner to the Head of Production, providing real-time strategic input, operational support, and executional leverage.
• Participate in high-priority meetings, synthesizing key takeaways and driving alignment on decisions and next steps.
• Represent the Head of Production in follow-ups, cross-functional coordination, and stakeholder communications.
• Attend high-level meetings across production, logistics, Unit Acquisition (Sell to Clutch), and executive leadership.
• Leverage AI tools to transcribe, distill, and highlight actionable insights from discussions.
• Produce concise, high-impact recaps and transform outcomes into clear documentation, slides, or workstreams.
• Convert ideas and brainstorms into strategic, executive-level presentations.
• Design and structure decks that articulate vision, progress, and impact — integrating data, visuals, and messaging.
• Ensure all communications reflect Clutch’s brand voice, tone, and storytelling standards.
• Analyze internal and external data to uncover trends, identify opportunities, and inform strategy.
• Collaborate with logistics to incorporate workflow insights into narratives that drive clarity and alignment.
• Partner with STC to embed operational intelligence into sales content and value propositions.
• Act as a connective thread across Production, Logistics, and Sales — ensuring shared context and proactive communication.
• Identify blockers and misalignments early, and facilitate timely resolution through effective coordination.
• Champion trust, empathy, and responsiveness in all stakeholder interactions.