OVERVIEW OF DIRECTORATE PURPOSE

• Made up of three Units, Corporate Affairs, Policy & Impact and Small Business, the Strategy Directorate are responsible for:
• Setting a clear impact strategy; leading on corporate narrative and positioning; developing strong relationships with decision-makers and influencers; and ensuring effective reporting, evaluation and compliance.
• Scanning the policy horizon for future opportunities; influence policy implementation; lead funding bids; and design and incubate new products and services.
• Leading London & Partners’ work in relation to the everyday economy – this means helping London’s entrepreneurs to thrive.
  Purpose of the role
  The Operations Manager, Strategy & Small Business is responsible for working with the Head of Operations, Strategy & Small Business to design, implement and maintain ways of working for the Strategy & Small Business Directorate. This will involve designing processes and systems that ensure strong financial management, governance, business planning, reporting and compliance mechanisms. These measures are essential to support the Directorate which leads on high profile internal and external workstreams and programmes including L&Ps work with London’s entrepreneurs and Small Business owners.
  The successful candidate will be capable of independently managing complex coordination across teams working across London to support small businesses and having oversight of critical projects. They will be required to lead end-to-end projects with various internal and external stakeholders to support the delivery of Directorate objectives.
  The successful candidate will be able to work independently, proactively and take initiative but escalate issues and decisions when necessary. They will also have an interest in and commitment to continuous improvement.