About the job

At Safewill, we’re transforming estate planning and end-of-life services through beautifully simple, accessible technology.

Backed by investors including King River Capital, Westpac’s Reinventure Fund, Carthona Capital and Flying Fox Ventures, we’re building a digital ecosystem that makes estate planning more affordable, more personalised and more relevant for modern Australians.

As Safewill grows, the opportunities in front of us are becoming larger and more complex. We’re looking for a Strategy & Operations Manager to help us make better decisions and turn ambitious ideas into measurable results.

This is a broad, high-ownership role for someone who is equally comfortable analysing data, shaping strategy and getting into the detail of execution.

Depending on the most important priorities facing the business, you might work closely with our Enterprise, Growth, Product or Executive teams. Your focus may change over time, but your purpose will remain consistent: identify where Safewill can create the greatest value and help deliver it.

Your Story With Us 🤩

You are a structured thinker who enjoys solving difficult problems.

You can quickly understand a new area, identify what matters and develop a practical way forward. You are comfortable working with incomplete information, collaborating across teams and moving between analysis and hands-on delivery.

You may have developed these skills in strategy consulting, investment banking, a high-growth technology company, a commercial strategy team or an operational leadership role.

What You’ll Own

• Work with leaders across Safewill to identify the opportunities and challenges that matter most.
• Bring structure to ambiguous questions and clarify the decisions that need to be made.
• Analyse customer, commercial and operational data to develop clear insights.
• Build business cases, forecasts and recommendations that explain the options and trade-offs.
• Lead cross-functional initiatives from decision through to implementation.
• Set clear plans, responsibilities, milestones and measures of success.
• Keep work moving by resolving blockers and stepping into execution where needed.
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Your work may span Growth, Enterprise, Product or company-wide priorities, depending on where you can create the greatest impact.