Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Strategy & Planning Director you will join PNC’s Enterprise Change Office. This position is based in Pittsburgh, PA. Open to considering candidates willing to travel and/or relocate for the position.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.
The Enterprise Change Office provides a comprehensive approach to planning, managing and promoting the end-to-end change process which enables transparency of the risk and value of change using consistent tools, standard processes and performance metrics.
The Strategy and Planning Director will be responsible for leading PNC’s Strategic Portfolio Management (SPM) function and the processes, business capabilities, and outcomes that aid in ensuring alignment of investments/initiatives to and value delivery towards PNC’s strategic goals. The Director of SPM, and the SPM team, work directly with PNC leadership to ensure that funded and prioritized initiatives, programs, or projects are aligned to our long-term strategic goals and capability roadmaps. The Director of SPM ensures strategy-to-execution alignment of annual operating plans and multi-year roadmaps across the various PNC business units. The SPM team provides frameworks for standardizing, measuring, and reporting on initiatives, programs, and projects ensuring they tie to PNC’s broader strategic goals. The SPM Director coordinates with the other business level and product level Portfolio/Program/Project Management teams in PNC to help standardize practices, methods, and processes ensuring efficient portfolio operations and overall aligned governance to best practices. The Director of SPM ensures a ‘single source of truth’ for updates to PNC Executive Leadership and the PNC Board, as requested.

• Thought leader and change agent in the establishment of enterprise-wide strategy for unified portfolio, initiative, program, and project management across PNC.
• Designs, implements and manages processes and policies related to strategic portfolio management. Advises on tool development.
• Implements standards and structures to support portfolio development and execution, including cross-functional reviews to give line of sight and support coordination across the portfolio of initiatives.
• Establishes processes to support and communicate initiative status and progress towards established goals. Provides regular updates on portfolio performance, status, and value delivery.
• Continuously improves portfolio processes to support nimbleness (more timely adjustments, improved pace from opportunity identification to action). Establish a rolling model of Demand intake and approval.
• Applies best practices for portfolio execution and management and actively demonstrates expertise in enterprise level strategic portfolio and program/project management systems, software, and aligned tools.
• Leads the coordination, execution, and reporting of portfolio status during the annual operations planning process.
• Coordination and alignment with the other portfolio and project management teams to ensure governance through agreement on standards and practices.
• Executes change management as needed on transformation work executed by the team.
  Job Description
  Leads strategic planning group to execute initiatives, including analysis, oversight and support for solution development. Works closely with senior leadership to formulate and execute business strategic plans.
  Sets vision to identify strategic plan and/or specific initiatives to achieve business goals.
  Defines, monitors and uses metrics to assess performance and continuously improve the line of business. Monitors progress towards goals and recommends modifications to the plan as needed to achieve business objectives. Addresses and resolves breakdowns as necessary to ensure support of strategic initiatives.
  Drives critical business discussions to identify strengths and opportunities and ensures strategic issues are addressed. Provides insight and thought leadership. Leverages strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
  Builds winning teams by providing effective leadership, management and development of employees.
  PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
  PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
  Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  Live the Values - Role models our values with transparency and courage.
  Enable Change - Takes action to drive change and innovation that will transform our business.
  Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
  Qualifications
  Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
  Preferred Skills Branding, Change Management, Creative Process, Design Thinking, Innovation, Machine Learning, Personal Initiative, Strategic Planning
  Competencies Business Case Justification, Influencing, Innovation, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking, Visioning
  Work Experience Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  Education Bachelors
  Certifications No Required Certification(s)
  Licenses No Required License(s)
  Benefits
  PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
  To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
  Disability Accommodations Statement
  If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
  At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
  Equal Employment Opportunity (EEO)
  PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
  This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
  California Residents
  Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices