KEY SKILL

• Excellent negotiating skills and rapport building skills
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads
• Excellent telephone manner and client facing skills
• Excellent communication skills - must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Confident manner with clients and the team
• An understanding of confidentiality issues and the use of discretion

EXPERIENCE

• Proficient in the use of Word, Excel & PowerPoint
• Previous experience of working in Residential Lettings in PCL

THE ROLE

An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in London. This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry.

IN THIS ROLE YOU WILL BE:

• Register enquiries and arranging appointments
• Accompanying applicants to viewings
• Deal with telephone and email enquiries from applicants and landlords
• Follow up enquiries and negotiating lettings
• Generate a targeted number of viewings per week
• Register new applicants
• Dealing with tenancy progression
• Gain market appraisals
• Sell all company services strongly and ethically to generate new and repeat business
• Demonstrate a successful track record in meeting and exceeding targets
• Develop relationships and work closely with clients through meetings to secure future instructions/business
• Offer a first class level of customer service at all times