Student Administration Officer at University of Queensland

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

93121.4

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Administration, Administrative Processes, Admissions, Enrolment, Progression, Examinations, Graduation Matters, Policy Interpretation, Liaison, Procedure Development, Committee Secretary, Customer Service, Communication Skills, System Proficiency, Organisational Skills, Time Management

Industry

Higher Education

Description

Faculty of Business, Economics and Law Full-time, fixed-term position for up to 12 months Base salary will be in the range $83,776.43 - $93,121.40+ 17% Superannuation (HEW Level 5) Based at our St Lucia Campus About This Opportunity We are seeking a motivated and organised Student Administration Officer to deliver high-quality professional support to students and stakeholders within the Business, Economics and Law Faculty. You will provide accurate, friendly advice, manage a range of administrative processes, and support day-to-day student and academic matters. Working within an established and supportive team, you will contribute to the effective operation of administrative systems and the ongoing development of faculty policies and procedures. Key responsibilities will include: Provide accurate and timely advice to current and prospective students and process documentation in relation to admission, enrolment, progression, exchange, examinations, graduation matters, etc. in programs designated by the Manager, Student Administration. Apply a sound general knowledge of student administration and develop specific knowledge of university rules, policies and procedures relating to student and academic administration. Assist the Manager, Student Administration and/or Senior Manager, Academic Services on matters relating to student and academic administration. Liaise with other Faculties, Schools and Central Administration regarding matters of policy and procedures related to student administration. Contribute to the development and implementation of administrative procedures for degree programs offered through the Faculty. Represent the Faculty and its schools at TSXPO, Open Day, graduation ceremonies and other events as required. Act as Secretary to Faculty Committees as required, including preparation of agendas and minutes and taking follow-up action. Be responsible for various projects as determined by the Manager, Student Administration and/or Senior Manager, Academic Services. Any other duties as reasonably directed by your supervisor. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: Up to 26 weeks paid parental leave/paid primary care leave 17% superannuation contributions + 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program On campus childcare options Affordable parking (from just $6.40 a day) Salary packaging options About You A relevant undergraduate qualification, or an equivalent combination of relevant experience and training. Demonstrated knowledge of student and academic administration processes, particularly admissions, enrolment, progression and graduation. Experience using university student systems (e.g. SI-net, Business Objects), or the ability to quickly develop proficiency in new systems. High-level written and verbal communication skills, with the ability to explain complex information clearly. A strong commitment to delivering high-quality, student-focused customer service. Proven ability to engage empathetically and communicate effectively with students from diverse backgrounds. Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Jacqui Cox, Manager, Student Administration via email jacqui.cox@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload: Resume A cover letter summarising how your background aligns with the 'About You' section Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au. Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Applications close Sunday 1st March 2026 at 11.00pm AEST (R-61159). Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. Please note that interviews have been tentatively scheduled for early March. #LI-DNI The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

The role involves delivering high-quality professional support to students and stakeholders by providing accurate advice and managing administrative processes related to student and academic matters. Key duties include processing documentation for admissions, enrolment, progression, and graduation, and contributing to the development of faculty policies and procedures.