As the Student Administration Services Assistant, you will provide administrative support across a range of student, teaching and learning activities within the College. Working as part of a collaborative team, you will assist students, staff and members of the public through front counter, phone and online enquiries, while contributing to the delivery of quality student administration services.

Other key position responsibilities include:

• Providing administrative support and responding to routine enquiries from students, staff and external stakeholders.
• Processing and maintaining accurate student information and records across a range of University systems.
• Assisting with administration relating to the engagement of casual teaching staff.
• Supporting a range of student administration activities while contributing to a positive and high-quality service experience.

This position makes a significant contribution to the University’s strategic plan to "Changing 10 million lives, Every One Matters", by 2035 through delivering responsive and student-focused administrative support across the student lifecycle. By providing high-quality service and creating positive interactions for students, staff and the broader community, the role helps foster a vibrant culture that supports student success and an exceptional University experience.

About You

You are a customer-focused administrator with excellent attention to detail and a commitment to delivering accurate and timely support. You enjoy working in a team environment, can manage competing priorities and are confident communicating with a diverse range of people.

To thrive in this role, you will demonstrate:

• Experience providing administrative support and customer service in a busy office or service environment.
• Strong organisational skills and the ability to manage multiple tasks while maintaining accuracy and attention to detail.
• Well-developed interpersonal and communication skills, with the ability to work effectively with a range of stakeholders.
• Proficiency in Microsoft Office applications and the ability to learn new systems and processes.

About the Office of the Deputy Vice Chancellor (Students) 

The Office of the Deputy Vice-Chancellor (Students) provides administrative support to key strategic and operational functions of the University’s student-related and academic services. Under the general portfolio, the Office team support Portfolio leadership and facilitate dialogue between key service areas to help the Portfolio ensure Flinders’ educational offerings are innovative, of assured quality, and are student centred. This drives our values and ethos, our impact and engagement, and our vision to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates. 

Life at Flinders  

They say know your place.  We say you've found it right here. 

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. 

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create. 

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.  

So, why work at Flinders? 

• 17% Superannuation + salary packaging options  
• Flexible working arrangements  
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program 
• Wide range of professional development activities and services, including exclusive staff study offers   
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.  
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