Student Admission and Outcomes Associate

at  HyperionDev

ABOUT US

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of ‘coding bootcamps’ in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.
We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK’s Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom’s National Health Service (NHS).
We’re backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.

PREFERRED

• Knowledge of relevant software tools and platforms, such as project management software, Google Suite and Zendesk.
• Good time management, prioritisation and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening
• Able to give and receive feedback and constructive criticism from a variety of channels
• Great strategic planning and problem-solving skills
• Methodical about analysing processes and systems to fully understand their functions
• Proactive research skills used in seeking out opportunities to advance and improve the organisati

ABOUT THE ROLE

A Student Admissions and Outcomes Associate is a vital role within educational institutions, responsible for managing various aspects of the student admissions process and tracking student outcomes.
This role is integral to the smooth functioning of our Education Operations, blending administrative aptitude, technical troubleshooting, and effective inter-departmental coordination. The ideal candidate will possess a unique blend of technical knowledge and customer service expertise, ensuring that our admissions review process and educational outcomes are efficient, accurate, and user-friendly.
This role involves managing their own work in the application review process, and student outcome achievements verification process, including processing applications, conducting reviews, maintaining accurate records and responding to enquiries from internal and external customers in a timely and efficient manner.
The Student Admissions and Outcomes Associate will be responsible for ensuring that all administrative tasks are completed accurately and in line with the rules and regulations of the organisation.
The Student Admissions and Outcomes Associate will also be required to provide excellent customer service to prospective and current students to ensure that all enquiries and applications are dealt with promptly and professionally.
This role requires strong organisational and communication skills and an understanding of the admissions and governmental achievement regulations process. They must be able to communicate effectively, be detail-oriented, have excellent organisational skills, have a keen aptitude in data handling and analysis and be proficient in managing large data sets, as well as to be able to multi-task efficiently.
This role requires strong technical competencies required to ensure the Education Operations team are trained on the student-facing systems and processes, and that inter-departmental cooperation works towards improving the student experience from onboarding through to graduation for all our education offerings. The ability to work under pressure and to deadlines is essential.