• Proactively contact interested families, provide relevant information and identify their individual needs.
• Manage and respond to all incoming enquiries from prospective families in a timely and professional manner.
• Maintain accurate records in the admissions database and ensure consistent follow-up throughout the enquiry process.
• Conduct school tours during regular school operations and provide personalised guidance on ISR’s educational programs and school community.
• Support prospective families throughout the entire application and enrolment process.
• Represent ISR and present its educational concept at internal and external events.
• Attend and actively support the planning, coordination, and delivery of information sessions, open days, and Saturday Info Days.
• Build positive and trusting relationships with prospective families while ensuring a welcoming and professional experience at every stage

Qualifications

• Completed vocational training or a university degree.
• Previous experience in customer service, client advisory or sales.
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