Student Adviser at University of Otago

Dunedin, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

74609.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Advisory Experience, Customer Service, Student Administration, Tertiary Education, Pastoral Care, Microsoft Office, PC Skills, eVision

Industry

Research Services

Description

__________ STUDENT EXPERIENCE ACADEMIC DIVISION | TE WĀHAKA MATUA MĀTAURAKA Who we are | Mō te tīma We are a team of highly skilled professional staff who are part of the Academic Division and are responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s internal and external customers. Our specific focus is on the student experience felt by our students here at the University of Otago. We work to provide accurate and timely information, assistance and advice across a range of activities from admission to graduation. Our wider Academic Division is responsible for strategic oversight of teaching and learning policy and practice, oversight of academic staff confirmation and promotion, and other teams which provide support to our student community. The role | Te mahi You will be working as part of a team, providing high quality advice for undergraduate students ensuring they go on to have an outstanding University of Otago experience. You will provide programme and course information along with guidance to a diverse group of undergraduate students as well as assisting students to make informed choices that support the achievement of their academic and career goals. Range of tasks include: • Providing holistic, student-centric advice to help students meet their goals and aspirations while at the University of Otago. • Providing accurate course advice and guidance that complies with all regulations. • Helping students with information regarding the opportunities and support available such as: Career Development Centre, Disability Information and Support, International Student Support Pacfic Island Centre; Te Huka Mātauraka etc. • Working closely with teams across Student Experience, Academic Division, Academic staff, and the wider university to provide early stage targeted advice and assistance to a variety of students. Your skills and experience | Kā pūkeka me kā wheako • Previous advisory experience • A passion for customer service and delivering exceptional service to students • Experience providing student administration or related services in a tertiary education organisation • Exposure to work in a busy or complex environment • A clear understanding of pastoral care and extracurricular services offered at Otago • Strong Microsoft office and PC skills (eVision a plus). Due to the nature of the Academic Division, the range of tasks and responsibilities is broad and may require performing duties at different workplaces or locations across campus. We are committed to on-going training and development in order to upskill successful candidates in areas that they desire more exposure to. Further details | Pūroko This is a full-time (37.5 hours), permanent position, located in Ōtepoti, Dunedin. The appointments range for this role is $69,931 to $74,609. Top of the range is $80,285 per annum. You must have the right to live and work in New Zealand to apply for this position. The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that we honour Te Tiriti o Waitangi and that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected. For further information, please contact Andrew Campbell, Team Leader Student Development via the contact details below. Application | Tono To submit your application (including CV and Cover Letter) please click the apply button. Applications quoting 2600316 close Sunday, 8 March 2026. Applications may be reviewed as they are received. The University reserves the right to close this vacancy at any time. Additional Information Contact: Andrew Campbell Position details: Job Description Further Information: Department Website Create an email with a link to this vacancy: Create email Location: About Dunedin

Responsibilities

The role involves providing high-quality, holistic, student-centric advice to undergraduate students to help them meet their academic and career goals while adhering to all regulations. This includes providing accurate course guidance and information regarding available support opportunities across the university.