The Opportunity
Keyano College’s Global Access Department is currently seeking a Student Advisor, Global Access. This is a two-year term position with a possibility of renewal contingent of funding.
The Student Advisor, Global Access will provide wrap-around service and guidance regarding settlement, employment, and academic issues specific to the nature of being a LINC student; that is to say, being a newcomer to Canada, potentially carrying trauma, facing immediate financial, health, or other hardship, with limited knowledge of official languages and limited knowledge of Canadian institutions, systems, and culture and how to access them successfully and/or how they work. The Advisor will provide direct support on helping students access all things relating to these areas, working side-by-side to fill out forms, engage services, and overcome hurdles and barriers to successful settlement specifically within the RMWB region.
Note: this is not a remote or hybrid work opportunity, you will be required to work on campus and relocate to Fort McMurray, AB. Preference will be given to candidates currently living in Fort McMurray.
About Us
Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.
Duties & Responsibilities

The successful candidate will be required to:

• Provide information about application processes, admission requirements, applicable deadlines, registration procedures, student awards, student loans, and other college services available to students to achieve academic and personal success.
• Refer students to services to meet their needs. Follow up may be required.
• Provide students with occupational information where applicable and make referrals if necessary.
• Provide guidance in certificate/diploma/degree planning.
• Provide guidance and advice on IQAS/WES/ICAN and any necessary upgrading of core subjects necessary to pursue a post-secondary credential.
• Guide and assist students in learning about and obtaining financial assistance through government, private, or other public funder.
• Maintenance of records and related duties in electronic (or otherwise) records as determined by the Associate Dean of Academic Upgrading & Global Access, the Chair, LINC, and/or as determined by Keyano College.
• Provide information and guidance on finding work in Canada
• Develop and deliver employment-related workshops based upon needs assessments.
• Connect with local employers to build relationships and student employment opportunities.
• Create and maintain a tracking database for clients for follow-up.
• Conduct follow-up sessions or check-ins to assess the progress and address any ongoing challenges or needs of the newcomers.
• Maintain accurate records of interactions and services provided, as well as preparing reports for funding organizations or government agencies.
• Proficiently use all software programs utilized in the day-to-day operations and delivery of the LINC program (ex: PowerCampus, MS Office Suite, iCARE, Teams, Better Outcomes, etc.).
• Must have a clear understanding of College policies and procedures used to interact with other College departments (ex: Office of the Registrar, Upgrading, etc.).
• Maintain a professional office environment and provide exceptional customer service to ensure positive student experience.

Qualifications

• Bachelor’s degree in Social Work, Education, or equivalent
• A Settlement Worker/Practitioner Certificate is preferred.
• Highly proficient computer skills, particularly with MS office
• Strong advising, assessment, communication, cultural sensitivity, and interpersonal skills
• Familiarity with Alberta or Canadian post-secondary education and entrance requirements
• Second language proficiency is strongly beneficial (particularly Amharic, Arabic, French, Spanish, Somali, or Ukrainian)
• Demonstrated excellent communication, planning, time management, and organizational skills
• Dependable and resourceful team member with a proven track record of managing multiple competing priorities with a calm professional approach
• Commitment to inclusion and diversity

Please note that if your education was received internationally, upon hire we will require you to provide an international education assessment completed through WES, IQAS or one of the other IRCC approved designated organization.

Compensation and Benefits

• Compensation is $5,437.86 per month (CUPE IS6-1) with the following health and benefit package.
• Employer paid comprehensive health and dental benefits, including a health spending account.
• This position qualifies for additional payment of the Northern Living Allowance of $1,040.00 per month.
• Generous vacation entitlement and the bonus of paid holidays between Christmas and New Years
• Life insurance is 2.5 times your annual salary
• Paid sick days

We offer various perks and discounts to our employees:

• Employee Service and Academic Achievement recognition
• Greatly discounted employee membership to the Syncrude Sports and Wellness Centre (our well-known gym and recreational facility).
• Tuition waiver for all employees and dependents to take courses at Keyano College to support your thirst for learning.
• Employee Discounts for the Keyano Theatre and the Keynotes Bookstore.

Additional Information
At Keyano College, we are committed to fostering an equitable, caring and resilient environment where everyone feels valued and connected to the common goal and the college community. We welcome applications from all qualified individuals and encourage candidates who will contribute to the diversity of the College to apply.
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.
Company
Keyano College
Location
Fort McMurray, Alberta
Opening Date
23-07-2025
Starting Date
01-08-202

Please refer the Job description for details