Student Affairs Manager (SAO) at Open University of Hong Kong

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leading, Programme Management, Student Engagement, Assessment, Quality Assurance, Communication Strategies, Data-Driven Insights, Global Learning Coordination, Interpersonal Skills, Negotiation Skills, Self-Motivation, Problem Solving, Collaboration, Stakeholder Management, Trend Analysis, Evidence-Based Practices

Industry

Higher Education

Description

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge. As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching. HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA. For more information about the University, please visit https://www.hkmu.edu.hk. We are now looking for a suitable person to fill the following position in the Student Affairs Office: Major Duties and Responsibilities The appointee will be responsible mainly for the following: Leading the First Year Experience (FYE) Programme: Serving as the primary architect and manager of the university-wide FYE initiative, championing holistic student development. Designing, implementing, and continuously enhancing projects and activities that foster student engagement, belonging, and a smooth transition into university life; Advancing Assessment, Enhancement, Operational Excellence, and Outreach: Driving a culture of continuous improvement by integrating assessment, quality assurance, and communication strategies across all SAO programmes. Developing and managing performance indicators and evaluation frameworks to measure effectiveness, guiding strategic planning, and enhancing service quality. Using data-driven insights to refine operations, strengthen outreach efforts, and ensure that communication initiatives effectively showcase the value and impact of Student Affairs to the university community. Supporting staff in adopting evidence-based practices and streamlined processes that promote collaboration, efficiency, and the sustained advancement of SAO initiatives; Coordinating Global Learning Experiences: Overseeing the planning and execution of global learning opportunities that enrich student development. Collaborating with academic departments, administrative units, and external partners to deliver impactful and accessible international experiences for students; and Performing other duties as assigned by the Director of Student Affairs or his/her designee to support the strategic mission of the Office. Candidates Candidates should possess the following qualifications, experience and competence: A recognised bachelor’s degree with at least 9 years of relevant and solid work experience; Flexible work attitude, including a willingness to work weekends and evenings to support student development initiatives. Passionate about shaping transformative student experiences and driving excellence in higher education; Strong interpersonal, communication, and negotiation skills in business-level English and Chinese (including Mandarin), both written and spoken; Ability to build initiatives from the ground up and manage multiple tasks, comfortable working in a dynamic environment to deliver solid results; A high degree of self-motivation, ownership and organisation; a problem solver capable of working independently and collaboratively with diverse stakeholders; and Remain current with emerging trends and best practices in student affairs assessment, quality assurance, and global learning within higher education. Candidates may be invited to attend a written test. Terms and Conditions for Appointment An attractive remuneration package, including basic salary, a composite cash/housing allowance, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. To Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System. The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

Responsibilities

The appointee will lead the university-wide First Year Experience (FYE) Programme, designing projects to foster student engagement and smooth transition into university life. Key duties also involve advancing assessment, operational excellence, and coordinating global learning experiences for students.