Student and Academic Administration Officer - International Administration at University of Queensland

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

94983.84

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Administration, Academic Administration, Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving, Student Information Systems, Word Processing, Spreadsheets, Client Service, Time Management, Policy Interpretation

Industry

Higher Education

Description

Faculty of Engineering, Architecture and Information Technology (EAIT) Full-time (100%), Permanent position Base salary will be in the range $85,451.97 - $94,983.84 + 17% super (HEW Level 5) Based at our St Lucia Campus - Brisbane About This Opportunity Join our International Administration team and play a key role in delivering high-quality student and academic administration services. In this rewarding position, you will provide professional advice and support to students and staff while contributing to the smooth operation of key academic processes across the Faculty. Our goal is to create a positive experience for our diverse community. Key responsibilities will include: Provide administrative support across student lifecycle processes, including admissions, credit, progression, graduation and cross-institutional study. Deliver accurate and professional advice to students and staff via email, phone and consultations. Support the Associate Dean (Academic) and Manager, Student and Academic Administration on a range of academic administration matters. Maintain student records and update University systems to ensure accurate and current information. Liaise with Faculties, Schools and central administration on policies, procedures and student-related matters. Process documentation, prepare correspondence, and contribute to government reporting and compliance requirements. Assist with reports, projects and continuous improvement initiatives to enhance team efficiency and service delivery. Support student engagement and recruitment activities, including orientation, UQ Open Day, TSXPO, and other Faculty initiatives. About You An undergraduate degree, or an equivalent combination of relevant experience and/or education/training. Excellent verbal and written communication skills, effective interpersonal skills, and excellent attention to detail. Ability to prioritise competing work demands in a high-volume environment and meet deadlines. Knowledge of student administration, both domestic and international, undergraduate, and postgraduate, including admissions, enrolments, examinations, and graduation. Problem solving skills using judgement and reasoning in interpreting situations and providing accurate and consistent advice, particularly in relation to policies and procedures. Proficiency at an advanced level using student administration systems, computer software packages for word-processing and spreadsheets. Commitment to and enthusiasm for the provision of excellent client service. Ability to operate flexible across the range of functions within the Faculty Office and to work as a member of a team. About UQ As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. Interested? For more information about this opportunity, please contact Chase Hardy via chase.hardy@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted. Other Information Pre-employment checks may include: verification of the right to work in Australia, criminal history checks and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. We are dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623. Applications close on Monday, 20 July 2026 at 11.00pm AEST (R-66835). The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

Provide administrative support across the student lifecycle, including admissions, credit, and graduation processes. Deliver professional advice to students and staff while maintaining accurate records in University systems.