Student and Academic Administration Officer at University of Queensland

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

91295.0

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Digital Literacy, Administrative Support, Quality Assurance, Compliance, Team Collaboration, Customer Service, Attention To Detail, Problem Solving, Initiative, Organizational Skills

Industry

Higher Education

Description

Academic Services Division Continuing position with salary in the range $82,133 - $91,295 (HEW 5) plus a generous super allowance of up to 17%. Join a supportive and collaborative team with varied administrative responsibilities and opportunities for career progression. Seeking a motivated and organised administrator with high-level interpersonal, communication, and digital literacy skills to manage a fast-paced and fluctuating workload. Based at our St Lucia campus (with pre-planned travel required to our other campuses including Gatton) About This Opportunity The Student and Academic Administration Officer provides high-quality, client-focused administrative services to support the University’s academic activities. Working within a busy, centralised service area, the successful candidate will provide a crucial service across multiple teams within the Academic Services Division. Key responsibilities will include: Information Provision and Communication Provide information and advice on a wide range of administrative and academic matters to internal and external stakeholders. You will also assist with developing standard operating procedures and liaise with staff across the university to coordinate responses to specific enquiries. Administrative Support Provide high-level administrative support to the Academic Services Division, including assessing and processing applications, coordinating requests, and managing documentation. This role also involves undertaking general office duties such as ordering supplies, organising travel, and managing credit card reconciliations. Quality Assurance and Compliance Assist with processes to ensure the accuracy of information in university databases, websites, and publications. You will also contribute to internal and regulatory reporting, quality assurance, and risk management processes. Team Collaboration Actively participate in events like Open Days and Orientation and provide administrative and secretarial support to committees and working groups. You will also support the overall efficiency of the division by assisting with team induction, providing backup to colleagues, and offering general administrative support. Please note restricted leave periods, intercampus travel, weekend shifts and rostered work outside standard hours during peak periods are required for this role. About You Degree/qualifications and relevant work experience. Demonstrated ability to work independently and within a team, prioritising your own workload to meet deadlines with a high level of accuracy and attention to detail. Well-developed interpersonal skills, with the ability to communicate effectively and handle sensitive, confidential matters with sound judgment and discretion. High-level competence in a wide range of computer applications and a strong focus on high-level customer service. Understanding of university rules, policies, and procedures or the capacity to quickly gain this knowledge, displaying initiative and openness to change. You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading. Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. Cheap parking, On campus childcare and Salary packaging options. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter addressing the ‘About You’ section (Maximum 2 pages) Resume For more information about this opportunity, please contact Barbara at b.sheahan@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. Applications close Friday 3 October 2025 at 11.00pm AEST (Job Reference Number - R-56232). Please note that interviews have been tentatively scheduled for week starting 13 October 2025. UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments. If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board. The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

The Student and Academic Administration Officer provides high-quality, client-focused administrative services to support the University’s academic activities. This role includes providing information and advice, high-level administrative support, and ensuring compliance and quality assurance across multiple teams.