Student and Academic Administration Officer at University of Queensland

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

91295.5

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Processes, Attention To Detail, Communication Skills, Team Collaboration, Problem Resolution, Student Engagement, Database Management, Microsoft Office, University Systems, Initiative, Judgment, Organizational Skills, Cultural Awareness, Time Management, Written Communication

Industry

Higher Education

Description

Faculty of Science Full-time, permanent position Base salary will be in the range of $82,133.76 - $91,295.50 + 17% Superannuation (HEW Level 5) Based at our St Lucia location About This Opportunity The Faculty of Science is seeking a motivated and organised Student and Academic Administration Officer to join our Student Administration team. This is an exciting opportunity to provide high-quality customer service and contribute to the smooth operation of our academic programs. In this role, you will be responsible for completing a diverse range of administrative tasks, providing accurate and informative advice to students, academic, and professional staff, and assisting with day-to-day problem resolution. You will also play a key role in maintaining and improving our administrative systems, ensuring processes are efficient and effective. A preferred start would be in late January or early February, and we can offer some flexibility for the right candidate. Key responsibilities will include: Provide timely and accurate information to students, staff, and stakeholders in line with University policies and procedures. Process and coordinate student administration tasks including admissions, enrolments, examinations, timetabling, progression, and study abroad. Prepare documentation and recommendations to support decision-making on student matters. Assist with academic administration tasks such as updating electronic course profiles, Blackboard sites, exam papers, grade uploads, and amendments. Review and maintain the accuracy of student information across databases, websites, and publications. Provide secretarial and administrative support for committees, meetings, and working groups. Support student engagement activities such as UQ Open Day, Courses and Careers Days, and other outreach events. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vison of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: Up to 26 weeks paid parental leave/paid primary care leave 17% superannuation contributions + 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program On campus childcare options Affordable parking (from just $6.40 a day) Salary packaging options About You An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training. A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge. Demonstrated ability to establish priorities and meet deadlines. High level of attention to detail and accuracy in written work. Ability to exercise initiative and judgment and to work independently and autonomously. High level written, oral and interpersonal communication skills. The ability to work collaboratively and effectively within the team and across other organisational units. A strong orientation to the provision of a high level of customer service. An empathy with and ability to communicate with students, including those from diverse cultural backgrounds. Experience in student administration within a tertiary or large organisation, along with familiarity with university systems (SI-net, Business Objects, InPlace), Microsoft Office, and CRM tools, would be highly desirable. The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia and criminal check. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Mark Campbell via mark.campbell@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. Want to Apply? We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload: Resume A cover letter summarising how your background aligns with the 'About You' section Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au. Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Applications close January 11 2026 at 11.00pm AEST (R-58863). Please note that interviews have been tentatively scheduled for week commencing 19 January 2026. The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

The Student and Academic Administration Officer will provide high-quality customer service and manage a variety of administrative tasks related to student administration. This includes processing admissions, enrolments, and examinations, as well as maintaining accurate student information.