Job description
Agency Department of Education and Training Work unit Secondary Years – Transition Support Unit
Job title Student and Family Support Officer Designation Administrative Officer 5
Job type Full time Duration Fixed to 31/12/2025
Salary $88,297 - $92,687 Location Alice Springs
Position number 35988 RTF 328863 Closing 14/08/2025
Contact officer Mardi Rothwell, Director on 08 8951 1678 or mardi.rothwell@education.nt.gov.au
About the agency http://www.education.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=328863

1. Provide ‘wrap around’ case management, monitoring and tracking of a client caseload of secondary students who are boarding
2. The provision of logistical support for students and their families travelling to and from their boarding provider. This would include
   meeting flights, buses and transporting on occasions.
3. Understand and proficiently use case management systems.
4. Monitor and regularly report on client outcomes
5. Establish and manage positive working relationships with key staff at boarding/residential facilities.
6. Undertake key liaison with schools and stakeholders across systems and sectors in all states and territories.
7. Assist with Abstudy and boarding enrolment applications.
8. Work with students and families to assist them to engage with their boarding provider. This would include orientation and induction
   at a new school.
9. Regular travel to and from very remote communities.