Opportunity
Maersk is a global expert in integrated logistics and have been industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of what’s possible, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.

ABOUT THE ROLE

This position offers the opportunity to take part in CRM Digital Transformation; where we identify, define, develop, and implement the mix of process, technology, and culture to improve the customer’s experience with personalized yet automated digital journeys. We are passionate about using technology to solve our customers supply chain challenges.
We prioritise data-driven decision-making and cross-functional collaboration to deliver world-class customer experiences. A focused but balanced working environment, where we are passionate about continuous learning and self-growth through our active community of practices, and internal events.

YOU WILL BE DOING

• Responsible for Cx Agent Onboarding and collaboration with internal stakeholders
• Assisting Cx Product Owners with General Feature Enhancements user stories
• Assisting Product Owners in developing, planning, implementing, and evaluating various innovative projects on CRM
• Supporting Product Owners and Leaders with analyses, data insights and reports
• Assisting with administrative tasks when needed for offsites or other department tasks
• Taking part in everyone having FUN at work