We are looking for an applicant to support our team in Berlin as a

diverse & exciting

• As a fixed member of our project management and customer service team you support the day-to-day business and take on customer service tasks
• You support our customers and advise them on technical issues
• Your tasks include monitoring, receiving customer inquiries, error analysis and troubleshooting (remotely) for customer systems
• You support the implementation, coordination and control of rework and repairs and create documentation and work instructions
• You offer our customers assistance with our analysis software