YOUR MISSION

• Manage and answer Customer Support tickets in a timely manner, investigating reported technical issues, finding patterns and suggesting solutions to users
• Identify customer needs and requirements by gathering and analysing customer feedback and requests, and sharing it internally to improve the product and/or establish better Customer Support practices
• Test new features as part of our QA processes
• Keep customers updated on changes to the product and new features

WE CARE ABOUT EACH OTHER

We’re fueled by core values like sustainability, honesty, excellence, innovation, diversity, and happiness. We believe that great results stem from a united team, dedicated to empowering sustainable mobility in the fight against the climate crisis. Here, you’ll be free to pursue your goals while contributing to our collective progress. We champion personal initiative, continuous learning, and strong team collaboration. Above all, we want our team to thrive—feeling valued, fulfilled, and motivated every step of the way.
If you’re looking for a purpose-driven company with diverse colleagues, join us on our mission to make mobility matter

Please refer the Job description for details