Job no: 551058
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Student Assistant - Federal Work Study
Location: Stanislaus - Turlock
Categories: Unit 15 - CSUEU - Student Assistants

POSITION SUMMARY

Temporary hourly-intermittent work study student assistant positions in Financial Aid.

QUALIFICATIONS

Preferred Qualifications:

• Excellent communication and customer service abilities.
• Strong attention to detail and organizational skills.
• Reliable, punctual, and responsible with strong work ethic.
• Comfortable managing tasks and priorities in a fast-paced, team-oriented office.
• Familiar with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Ability to work independently and as part of a team.
• Must maintain confidentiality and demonstrate professionalism.

REQUIRED QUALIFICATIONS:

• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Must have received and accepted Financial Aid award for the current semester/year in which you are applying.

Duties include but are not limited to:

• Greet students, staff, and visitors and provide excellent front-line customer service.
• Answer phones, respond to emails, and direct inquiries to appropriate staff.
• Assist with filing, scanning, copying, and data entry of financial aid and scholarship documents.
• Help prepare communications, mailings, and informational materials for students.
• Provide general information about financial aid and scholarship processes (training provided).
• Maintain confidentiality of student records in compliance with FERPA regulations.
• Support special projects, workshops, or events hosted by the office.
• Other duties as assigned.