POSITION SUMMARY

The Student Business Operations Assistant plays a key role in supporting UNM Parking & Transportation Services’ daily operations by assisting with building and maintaining student employee schedules, tracking time and attendance, arranging backup coverage, and preparing usage and performance reports for a designated posts or positions. This role requires excellent communication and a high level of responsibility, attention to detail, and reliability.

MINIMUM QUALIFICATIONS

Equivalencies not found for this position

MINIMUM QUALIFICATIONS:

• Must be a current UNM student enrolled in at least 6 credit hours in a degree seeking program.
• Strong organizational and communication skills.
• Ability to work independently and exercise good judgment.
• Proficiency with Microsoft Excel (or Google Sheets) or scheduling/reporting tools.
• Must always maintain confidentiality and professionalism.

PREFERRED QUALIFICATIONS:

• Work-study award
• Prior experience scheduling, coordinating, or leading peers
• Familiarity with UNM campus and transportation services.

• Assist the supervisor in developing monthly student work schedules and managing weekly updates to ensure full coverage for assigned posts (e.g., Bike Valet, TIC, event posts).
• Coordinate shift coverage for callouts, absences, or last-minute schedule changes.
• Serve as a backup and personally cover posts when needed to maintain operations.
• Ensure accurate tracking of student employee work hours at designated posts.
• Generate and maintain usage, attendance, and performance reports for each assigned post or duty (e.g., Bike Valet, event post coverage, TIC, etc.).
• Communicate regularly with student employees to confirm schedules, shift changes, and expectations.
• Report recurring scheduling gaps or performance concerns promptly to the supervisor.
• Support recruitment and retention efforts by helping identify staffing needs, assisting with onboarding new student employees, and fostering a positive team environment.
• Perform other related duties as assigned.