Responsibility

• Conceptualize training sessions based on data and research;
• Create training strategies and initiatives;
• Test and review created training methods;
• Maintain a database of all training sessions; 
• Instruct employee training and onboarding; 
• Review employee performance and learning; 
• Conduct training classes on policy/product; 
• Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.

Key skills and experience

• Bachelors degree in any related field;
• Vietnamese local; proficient in English 4 skills (at least C1 level); 
• Training Needs Analysis knowledge and/ or experience is a plus;
• Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
• Ability to communicate clearly and concisely, both oral and in writing; 
• Knowledge of people learning patterns to design programs with excellent efficiency;
• Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.