Start Date
Immediate
Expiry Date
16 May, 25
Salary
33540.0
Posted On
16 Feb, 25
Experience
0 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Good communication skills
Industry
Education Management
FULL TIME, PERMANENT
The Student Governance team at Birmingham City University is seeking an experienced Casework Coordinator to assist in the day-to-day administration of its busy casework team. The role involves working closely with colleagues within Student Governance and across the wider University to administer the following University procedures:
There may also be involvement in other areas of Student Governance work as necessary.
This is an exciting role where you will help to ensure the quick and satisfactory resolution of various issues touching on the experience of the University’s students. You must be highly organised, have excellent communication skills and be prepared to work in a fast-paced environment, managing multiple deadlines at once. For this role you will be based in our City Centre campus.
You will have a degree or equivalent professional qualification, or equivalent comparable skills and ability to make decisions and solve problems in a complex environment; assemble, evaluate and analyse information to inform sound judgements; communicate effectively; and adopt a pro-active and self-managing work style. You will have significant experience in a similar administrative role including casework management, preferably within higher education, with the ability to assimilate large quantities of written and verbal communication quickly and produce accurate and timely case summaries. You will have excellent IT skills including MS Office and student information systems or similar, with an understanding of information governance, dealing with sensitive information and maintaining confidentiality in line with data protection principles and legislation.
ABOUT US
At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.
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