Student Casual – Activity Support and Evaluation Assistant – Public and Cul at University of Birmingham

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

14.93

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Public Engagement, Event Delivery, Visitor Welcome, Data Collection, Questionnaire Administration, Liaison, Administrative Duties, Health And Safety Compliance, Interpersonal Skills, Verbal Communication, Written Communication, Self-Management, Microsoft Word, PowerPoint, Outlook, Teams

Industry

Higher Education

Description

Post title Activity Support and Evaluation Assistant College/Division External Relations School/Department Public and Cultural Engagement Full time/Part time Part time Duration of the Post 11/03/2026 – end date TBC Grade 4 Hourly rate £14.93 per hour plus holiday entitlement Number of positions available 3 Closing Date 22/02/2026 at 23:55 Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly. Our offer to you At the University of Birmingham, Worklink is the dedicated student employment service which helps students to find flexible, well paid part-time roles that fit around your studies. Each year, the University invests more than £2.5 million to employ 3,000 of our own students in a wide range of roles, supporting our student community into part-time work. Roles available via Worklink include a range of positions, including administrative roles, support staff such as cleaners or baristas, research roles and many more. Jobs through Worklink help you to gain work experience, develop skills relevant for your future career, and improve your soft and hard skills in a professional setting. Enhance your CV and get valuable experience ready for graduate roles and feel connected to your university and local community. Our jobs are flexible and can be scheduled around your academic commitments, so you can focus on your studies first. Our team are passionate about supporting students into work. Worklink are based in a central location on campus which is easily accessible for students and can also be contacted online. Find out more about working through Worklink here or via the student intranet. Job context The University of Birmingham (UoB) is one of the UK’s first civic universities. The Exchange, is a civic-facing facility in Centenary Square in the city centre and a focus for public and cultural engagement activities. The Exchange brings together the University’s research, teaching and networks to create a place of curiosity, celebration, collaboration and change. Through free public exhibitions and community engagement programmes our ambition is to enable people from the city and wider region to get involved in the University’s work to address the complex challenges of our time. The Exchange is located in the former Headquarters of Birmingham Municipal Bank, built in 1933. We actively celebrate the heritage of this unique place through the Unlocking the Vaults project. In 2026, The Exchange will host Helios, a spectacular new artwork by UK artist Luke Jerram. At five metres in diameter, it reveals stunning, detailed imagery of the Sun’s surface, combining sunlight with an immersive surround sound composition. The accompanying exhibition and events programme will explore sun-related research themes, including helioseismology, space weather, solar energy, and climate adaptation. Job summary This role will support the Public Programme team in the work they do to engage wide public audiences in the work of the University of Birmingham at The Exchange. This role will focus mainly on visitor welcome, preparation, delivery and evaluation of events and activities. The role may include weekend and evening work and will be on an occasional basis in response to need. Main duties Event delivery: Work with the Public Programmes Team and the Exchange Operational Team on the setup and delivery of events. Provide a warm and friendly welcome and be a point of contact for visitors including families and community groups. Liaise with speakers, artists, freelancers and academics who are involved in event delivery. Assist with delivery of engagement activities for a wide variety of audiences. Provide a range of administrative and practical duties to ensure events run smoothly. Co-ordinate booking sheets and maintain attendee logs using agreed systems. Organise materials and set out and replenish items. Signpost visitors and encourage visitors to participate in activities. Assist with welfare and access requirements. Ensure that all duties comply with the Health and Safety, Data Protection Act and other legislation. Identify and report any health and safety/operational concerns. To undertake any such duties as may reasonably be required by the project team. Evaluation and data collection: Carry out participation / evaluation questionnaires with attendees after events. Carry out participation / evaluation questionnaires with Exchange visitors outside of events. Record visitor figures and observational data comparing exhibition and cafe visitors. Required knowledge, skills, qualifications & experience A positive, enthusiastic and friendly approach with a genuine enjoyment of meeting and engaging with the public. Experience working in public-facing roles and engaging with members of the public. Excellent written and verbal communication skills, with strong listening ability. Strong interpersonal skills and the ability to engage a broad range of internal and external stakeholders. Enthusiastic about explaining the work and mission of the University of Birmingham and The Exchange to diverse audiences. Proven ability to work effectively across multiple teams. Experience in self-management and administration within a busy, fast-paced and evolving environment. A keen interest in how universities engage with public audiences. Demonstrates energy, determination and resilience. Able to embody the External Relations values and behaviours: innovative, responsible, collaborative, open and ambitious. Confident in using IT systems, particularly Microsoft Word, PowerPoint, Outlook and Teams. Able to identify and consider health, safety and operational issues Further details To apply for this role, you should be available on Wednesday 11th March, 1-4pm to attend a training session at The Exchange. For any informal queries, please contact Kate O’Connor (k.oconnor.1@bham.ac.uk) The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence. You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered. To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing. Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process. Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful. Our Shared Values Ambitious We are confident in the University of Birmingham and project this globally. We are focused on our goals, are clear about our strengths, and pursue our own direction. We are bold and take intelligent risks. Innovative We enjoy being the first to do things. Inspired by our Birmingham heritage, we are resourceful, creative, grounded, and practical, and seek to make a real and positive difference to the world around us. Open We welcome colleagues, collaborators, and students from across the world to work and study with us. We are committed to academic freedom, freedom of speech, and equality of opportunity for all. We expect everyone to act with sensitivity, respect, and fairness. Collaborative The major challenges facing our city, nation, and the world cannot be solved if we act alone. We enhance our research and education by pursuing creative partnerships within and beyond the University. Responsible We operate with transparency, trust, and respect. We value our role as an anchor institution for Birmingham. We strive to be an excellent employer, to reduce inequalities in access to education, and to place sustainability at the heart of our work.

Responsibilities

This role will primarily support the Public Programme team at The Exchange by focusing on visitor welcome, and the preparation, delivery, and evaluation of public events and activities. Main duties include event setup, visitor interaction, administrative tasks, and conducting participation and evaluation questionnaires.