Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.

ABOUT THE ROLE

The Student Communication Advisor supports the Student Communication Lead in activities which enhance UTS’s reputation with either staff or students, encouraging advocacy, engagement and a sense of community amongst these audiences, and leading to greater loyalty, retention and re-enrolment, with attendant revenue implications (eg through reduced attraction
costs).
The Student Communication Advisor executes official UTS communication programs for staff or students. They support mapping and surveys of these audience, as well as helping to develop customer journeys and personas, and regularly measure engagement and advocacy. They sometimes manage major broadcast communication channels to these audiences, and provide advice, support and strategic planning to internal clients wishing to communicate with students, as well as supporting improved internal communication training.

IF SUCCESSFUL IN APPLYING FOR THIS ROLE, YOU WILL BE RESPONSIBLE FOR:

• Identifying opportunities to develop relationships, advocacy and retention with students through creating communication programs and strategies
• Measuring and evaluating the success of internal communication activities and recommend improvements/ alternative approaches.
• Providing strategic advice under the direction of the Communication Lead (Students), to internal clients and partners on appropriate communication strategies including positioning and marketing mix elements.
• Advocating on behalf of the university distinctive identity with internal stakeholders across all communication channels and vehicles.
• Develop and maintain owned channels.
• Staying abreast of the latest student communication channels available

PLEASE NOTE, THERE IS NO OFFICIAL CLOSING DATE FOR THIS ROLE. APPLICATIONS WILL BE REVIEWED AS THEY ARE RECEIVED AND INTERESTED PARTIES ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.

Applicants must have current and valid work rights in Australia