Company Description
Student Connect provides administrative support and services to students across the lifecycle, from admission to enrollment, fees management, timetabling, and examination management to graduation. A network of campus-based Student Centres provides front-line inquiry services to undergraduate and postgraduate coursework students. Student Connect also provides business leadership for the University’s suite of student systems and e-service solutions.

Job Description

• This position is similar to that of a call centre, and includes providing front-line inquiry services to undergraduate and postgraduate coursework students, delivering high-quality face-to-face and phone services.
• As part of our front-line team, take a high volume of phone calls each day, alternating with taking face-to-face enquires at the front counter and responding to emails.

These positions are diverse, fun, and dynamic front line student interfacing roles.
The team are close-knit and provide support and opportunities to develop your career.
If this sounds like an exciting and environment to you, you can gain great job satisfaction as you assist Griffith’s students on their academic journey. We will offer an intensive training package which will ensure you succeed in the role.

Please refer the Job description for details