POSITION DETAILS

Academic Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £32,546 to £35,116 with potential progression once in post to £39,355
Grade: 6
Full Time, Permanent
Closing date: 17th August 2025

REQUIRED KNOWLEDGE, SKILLS, QUALIFICATIONS, EXPERIENCE

• Educated to Degree level (or equivalent qualifications) - where no equivalent qualification is held, practical relevant experience and expertise in Higher Education will be required;
• Good awareness of issues related to faith expression, inter/intra-faith matters, and broader EDI affairs in a university environment;
• Strong understanding of the student experience, issues, and the student lifecycle;
• Ability to establish and communicate clear boundaries to students and stakeholders to ensure assistance is provided proportionally and within defined resources and limits;
• Experience in connecting with diverse stakeholders and proven excellence in communication skills;
• Ability to work as a member of a team as well as on own and in a proactive way;
• Experience in event planning and on-the-day delivery to ensure effective use of resources, high attendance, and positive attendee experience;
• Working knowledge of standard Microsoft Office software, content development for webpages and social media profiles, and the ability to interpret and present data in reports;
• Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.

CORE COMPETENCIES/TRANSFERABLE SKILLS

Working at this level you will be able to develop and successfully use the core competencies/transferable skills outlined in each of the areas shown below. As appropriate for the level, our Birmingham Professionals will take ownership for getting things done. You will be expected to be flexible as required in supporting your department and wider University.

ROLE SUMMARY

The Student Equality, Diversity, and Inclusion Officer (Chaplaincy and Operations) in the Student EDI team will play a key role in supporting the University to deliver our founding civic ambitions of equality of opportunity for all. This involves coordinating and delivering projects as identified in the University’s Access and Participation Plan, Chaplaincy Review, and EDI Strategy and will undertake work under the direction of the Assistant Director of Student Affairs (Postgraduate and EDI) and Head of Student EDI.
You will assist with the operational and administrative tasks within the team’s portfolio and ensure the maintenance and upkeep of Multi-faith Chaplaincy facilities. Additionally, you will manage the team’s digital presence, including email accounts, webpages, social media profiles, newsletters, and other communications. This role contributes to the smooth running of day-to-day activities, coordinates events, and facilitates communication with a diverse range of students, staff, chaplains, and stakeholders. The ideal candidate will have a strong commitment to EDI for students, as well as an understanding of the function of spiritual support and community cohesion within a university chaplaincy.
This is primarily an office-based role and flexibility is essential, as you will need to accommodate occasional irregular working patterns to support events. You should also be adept at connecting with students from diverse backgrounds and faith denominations. Moreover, you will assist the Chair of the Chaplaincy in coordinating the activities and services provided to the University community by the University’s full-time and part-time chaplains, as well as the Guild of Students’ faith societies.
You will contribute as a member of the Student EDI team to relevant Student EDI duties and support a coherent approach to deliver the University’s EDI objectives and ambitions. You will be part of a team of EDI professionals and be supported by student ambassadors and Chaplaincy student assistants to embed an inclusive campus culture and promote good campus relations among our student population. You will draw from your lived experience, understanding of other communities, and guidance from the Assistant Director of Student Affairs (Postgradaute and EDI) and Head of Student EDI to navigate EDI issues that could be emotionally invested by stakeholder groups with dispersed viewpoints.
The role is an excellent chance to expand your EDI expertise and develop your professional network in the Higher Education sector. You are required to be flexible in developing both your role and best-in-sector EDI activities. This is a challenging but exciting opportunity to be part of a well-recognised team which would suit a highly motivated, self-directed, diplomatic, and proactive team worker.

MAIN DUTIES

• Managing day-to-day administration and digital presence of the Student EDI team, as well as the maintenance and upkeep of Chaplaincy facilities in collaboration with the Estates Office and Campus Services;
• Maintaining effective communication channels and collaborative relationships as primary liaison with the sending bodies of the University’s chaplains to ensure alignment with the University’s values and the needs of students;
• Assisting the University’s chaplains and the Guild of Students’ faith societies for their services to the University community, such as liaison with University departments and administering the Chaplaincy’s Events and Activities grant;
• Coordinating activities as identified in the University’s Access and Participation Plan, Chaplaincy Review, EDI Strategy, and other current or future projects of the Student EDI team;
• Organising and delivering Student EDI events and Chaplaincy’s activities, with a focus on enhancing engagement and the overall attendee experience;
• Supervising EDI student ambassadors and/or Chaplaincy student assistants to enhance an inclusive campus culture, promote good inter-faith relations, and embed community cohesion;
• Serving as the secretary to the Chaplaincy committee and other committees serviced by the Student EDI team, including organising meetings, preparing agendas, taking minutes, and ensuring follow-up on action items;
• Ensuring compliance by chaplains with the University’s policies and mandatory training requirements, including GDPR, IT security, EDI, and health & safety;
• Engaging with students from all backgrounds across the University to enhance their awareness and involvement with Student EDI initiatives and the Chaplaincy’s activities;
• Collaborating with internal and external stakeholders to develop and promote University-wide EDI or faith celebrations and history month programmes;
• Participating in work at the University to enhance inclusivity in students’ academic and social experiences;
• Acting as a key conduit between Student EDI, campus faith groups, and wider University community;
• Promoting equality and values diversity, acting as a role model, and fostering an inclusive working culture;
• Supporting the University’s sustainability agenda through resource efficient working;
• Any other duties commensurate with the grade.