Job Description
Job Title: Student Examinations Support Assistant
Posting Start Date: 19/08/2025
Job Id: 1081
School/Department: Student & Academic Services
Work Arrangement: Full Time (On site)
Contract Type: Permanent
Salary per annum (£): £24,900 - £26,338
Closing Date: 31/08/2025
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.
We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

• Providing clerical support for formally invigilated examinations, in accordance with the University’s regulations, throughout the year.
• First point of contact for examinations queries, including in person enquiries to the help desk and responding to email and telephone enquiries.
• Prepare and pack examination material, including modified question papers, ancillary material and attendance lists.
• Produce examination hall floor plans and maintain and update an Exam Hall Manual, to support invigilation and the set up and clearance of halls.
• Respond to queries from academic Schools in connection with exam attendance and incident reporting.
• Provide support for examinations taking place outside Sheffield, including resits for international students timetabled overseas.
• Provide support for examinations arranged for students with disabilities, specific learning difficulties, temporary impairments and ill health.
• Support processes relating to the secure transport and printing of examination papers and ancillary material.
• Responsibility for archiving, filing and the organisation and maintenance of the examinations secure store, including preparing examination material, ordering and maintaining stock.
• Sharing responsibility as part of a team for processing reassessment applications.
• Sharing responsibility as part of a team for exam related enquiry handling and customer service.
• Providing customer service support to the Student Registry Helpdesk.
• Supporting cross-team working objectives by actively taking part in the work of one or more additional teams within the department.
• Be available to work as part of a team rota outside normal office hours (including evenings and weekends) to support business requirements.
• As a member of staff you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible
• Carry out other duties, commensurate with the grade and remit of the post.