As a member of the IT Service Desk team, the Student Technology Support Specialist provides professional, knowledgeable, and courteous support to Central Ohio Technical College (COTC) and Ohio State Newark Campus students, faculty, and staff members requesting assistance through our inbound IT support channels NWK-helpdesk@osu.edu and 740-366-9244.

Required Qualifications.

• Understands basic network concepts
• Knowledge of desktop and laptop computing operating environments
• Working Knowledge of mobile operating systems
• Good written and phone communication skills
• Positive attitude
• Attention to detail
• Good customer service skills
• Familiarity with OTDI services helpful
• Able to pass a background check

Please refer the Job description for details