Student - Leasing Coordinator (Ottawa) at Osgoode

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Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

20.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Office Administration, Sales, Communication Skills, Conflict Resolution, Organizational Skills, Teamwork, Independence, Market Knowledge, Computer Skills, Yardi Software, Lease Documentation, Resident Engagement, Marketing Content Creation, Follow-Up Skills, Appointment Management

Industry

Real Estate

Description

We are looking for a student to support our Leasing Team as a Leasing Coordinator. You will be called upon to: * Complete confirmation calls and issue notices to of entry to existing residents * Inspect all vacant suites and prepare model suites to ensure show-ready condition * Conduct suite viewings with prospective residents * Create Yardi guest cards * Conduct follow-up calls to prospective residents after viewings * Secure high volume of new residents using proper closing techniques or skills * Review and complete applications with prospective residents * Assist Building Manager in completing the application review process * Manage appointments and Yardi waitlist * Understand and adhere to all criteria outlined in the Certified Rental Building program (CRB) and the Crime Free Program (CFMHP), where applicable * Prepare lease documentation for approval by the Building Manager * Secure resident’s rental insurance * Confirm resident has transferred utility accounts, where applicable * Prepare resident move-in packages * Complete Rent Café onboarding * Complete competitive landscape analysis with monthly market survey reports and competitive shops semi-annually, or as needed * Assist with Resident Events * Engage residents in online review solicitation * Assist in creating marketing content including but not limited to videos of suites and property * Complete customer service calls including scheduled check-in during the first year of residency and annual customer care calls * Respond timely to all telephone and email enquiries * Handle all inquiries, feedback, complaints or concerns professionally and courteously Requirements for success: * Currently enrolled in college or university program, and returning in the 2026 fall term * Experience in office administration, sales and/or customer service * Ability to put all prospective residents at ease when showing apartments, answers all questions effectively and provides all required information * Ability to overcome obstacles as presented by prospective tenants * Keeps current knowledge on practices in the market and other buildings in the area * Strong communication and written skills in English and/or French * General knowledge of computer software systems, including Microsoft Office Suite (Outlook, Work, Excel) * Ability to work independently and in a team environment * Good conflict-resolution skills, ability to deal patiently, tactfully, and effectively with emotionally charged situations and a client base with diverse cultural, educational and socio-economic backgrounds * Displays a positive work attitude and is enthusiastic * Good organizational skills On-site position: Ottawa - Various sites Other: Access to a reliable vehicle is an asset Hours of work: Tuesday to Thursday 11 a.m. to 7p.m. and Friday to Saturday 9 a.m. to 5 p.m. Rate of pay: $20.00 hour, 37.5 hours per week Use of personal cell phone: $20 per pay period (bi-weekly) Employment period: May 4 – August 28, 2026 This posting is for a summer vacancy. We would like to thank all applicants, however only those under consideration will be contacted. ___________________________________________________________________________________________________ Osgoode welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. **Although Osgoode Properties does not use AI Tools in the screening of applicants, AI maybe be used by outside vendor is applicant processing**

Responsibilities

The Leasing Coordinator will support the Leasing Team by conducting suite viewings, managing appointments, and preparing lease documentation. Additional tasks include engaging with prospective residents and assisting with resident events.