Salary: £27,319 - £28,301 with progression to £29,588 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 14 September 2025

KEY ACCOUNTABILITIES

• Develop, support and implement Customer Relationship Management plans for identified target audiences, to promote conversion of applications to registrations, including co-ordination of effective post-application activities and communications
• To support a wide range of duties relating to student recruitment and conversion activities in order to attract and convert high-calibre students, including:
• Responding to student and stakeholder enquiries, in collaboration with relevant School, Faculty and University colleagues
• Develop, deliver and evaluate student recruitment events and presentations both in-person and virtually, notably the Business School’s subject specific offer holder events and University-wide Open Days
• Support the delivery of marketing led activities linked to student recruitment including coordination of blogs, case studies, prospectus’ and marketing collateral
• Provide support to ensure that information provided to prospective students is high quality and accurate, including:
• Developing annual student recruitment communications plans, in line with University and School requirements
• Liaising and collaborating with university marketing, UK and international recruitment teams to supply information as required
• Developing subject/programme messaging and content including editorial and copywriting
• Communicating the School’s offering in person, by phone and by e-mail to a variety of stakeholders including parents, teachers and students
• Willingness and availability to work unsocial hours (evenings and weekends) when required
• Willingness and ability to travel in the UK for events attendance
• Other duties, as defined by line manager, which support the successful achievement of Business School’s vision, strategy and operations
• You will be expected to provide ad hoc support to the School with a generic health & safety role and the occasional requirement to cover reception

KNOWLEDGE, SKILLS AND EXPERIENCE

• Excellent verbal, written communication, and content creation skills
• Experience and understanding of customer relationship management and/or customer service
• IT skills, including experience of MS Office packages
• Experience of organising and delivering/participating at events
• Knowledge and understanding of CRM systems (Desirable)
• Experience of admissions or student recruitment in an education setting (Desirable)

QUALIFICATIONS

• Grades A-C in English Language and Mathematics at GCSE (or vocational qualifications or equivalent) and/or demonstrable work experience
• Degree or equivalent level qualification (Desirable)
  Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
  We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
  At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
  In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
  Requisition ID: 2850

Are you a proactive, people-orientated person looking for a new challenge?
Here at Newcastle University Business School we are seeking a proactive and enthusiastic Student Recruitment Coordinator to support student recruitment and conversion activities, to help achieve Business School targets. The post is full time, permanent.
The role includes a wide range of duties to aid the recruitment and conversion of high-calibre undergraduate and postgraduate students, both from the UK and overseas.
You will be responsible for a variety of student recruitment marketing and conversion activities including managing enquiries and providing information to prospective students, parents and schools. You will also lead on the coordination and delivery of a programme of targeted online webinars and in-person events with scope to shape the Business School offer to achieve recruitment targets.
Another key aspect of this role is leadership of the organization, delivery of and attendance at University Open Days and other student recruitment events.
You will need to be an excellent communicator with strong organisational and stakeholder management skills. Experience of admissions or student recruitment in an education setting would be advantageous but it is certainly not essential.
For informal enquiries about the role, please contact Vanessa Scott, International Student Recruitment Manager (Vanessa.Scott@Newcastle.ac.uk).
Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.
Newcastle University is a Russell Group institution and Business School is home to 4000 students from all over the world. We are one of an elite group of Business Schools globally to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for our world-leading Research and Teaching.
For more information about Newcastle University Business School, please visit our website https://www.ncl.ac.uk/business-school/
We understand how important the full employment package is to our colleagues, at Newcastle University and we are committed to providing a great range of benefits and discounts for our staff, you can learn more about what is available here.