Student Services Adult Basic Education Technician at CHESS

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

18.47

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Assessment, Data Management, Student Advisement, Record Keeping, Technical Troubleshooting, Communication, Bilingual Skills, Administrative Support, Problem Solving, Training, Customer Service, Organization, Collaboration, Compliance, Inventory Management, Scheduling

Industry

Higher Education

Description

Compensation $15.05 - $18.47 Limited Term End Date 1-11-2026 Position Summary The Adult Basic Education (ABE) Technician (A.k.a.: Adult Basic Education Jr. Navigator) at CNM plays a crucial role in providing comprehensive assistance to the ABE Department. The position's responsibilities include administering and scoring standardized student assessments, facilitating student intake, advisement, and registration in compliance with the requirements of ABE federal and state-funded grants. The technician contributes insights to help develop best practices for ABE departmental operations, focusing on assisting students in obtaining their high school equivalency and/or learning English as a second language. You will assist with administrative tasks, such as maintaining student records and organizing educational materials. The technician plays a crucial role in creating a supportive and inclusive learning environment for adult learners seeking to improve their basic skills. Duties & Responsibilities Sets up and administers standardized assessments for Adult Basic Education (ABE) students, including High School Equivalency (HSE) and English as a Second Language (ESL) students, adhering to test publisher requirements and NRS guidelines. Determine student eligibility, appropriate test level, and course placement. Handle disputes regarding test results and re-testing, special accommodations, and student and/or faculty complaints. Track student instructional hours in Laces database for ABE program grant testing requirements and determines progress testing levels according to test publisher guidelines. Assemble and maintain inventory for faculty to test students. Scores tests manually and electronically, assisting students in the computer lab with troubleshooting and resolving routine computer issues. Corresponds and coordinates with faculty regarding student testing; trains faculty and staff on testing requirements and enforcement of testing policies. Provide and interpret confidential test result data reports to faculty, staff, and students according to FERPA rules. Greet current and prospective students, answer incoming department calls to provide information about programs, classes, and departmental operations. Help develop standard operating procedures for the program. Maintain filing and retention of student records observing New Mexico Higher Education regulations. Troubleshoot technical issues relating to student testing software (TABE/CASAS) with vendor and CNM Student Assessment Center staff. Assist with internal departmental data record auditing as required by program grant. Perform security, daily backup, and restoration checks of information; create templates, spreadsheets, and other documents to support efficiency and accuracy for the department. Assist with student class registration, advisement, and appointment scheduling; reviews, verify, and process student intake applications and related documentation. Utilize Banner Student Information to generate CNM student ID numbers for new students. Perform student registration for HSE and ESL students, and provide class schedules to faculty and students. Interpret and enforce department procedures regarding student registration, multiple enrollment, and drops. Provide office administrative support, including purchasing and textbook orders and distribution. Participate in staff meetings and professional development training. Train and oversee student employees. Performs other related duties as assigned. Minimum Qualifications: High school diploma or GED and two (2) years of related experience. Preference: Bilingual in Spanish and English Main Campus M-Th 9am-6pm Friday 8am-5pm Best Consideration Date 01/02/2026 Grant Funded through June 31, 2026 Please be advised: Our offices will be closed for the winter break from December 20th through January 4th. During this time, this job requisition will not be actively monitored, and there will be significant delays in response. Our team will resume communications the week of January 5th. We appreciate your patience. EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Questions about the role or application process? Call our Talent Acquisition team at 505‑224‑4600. As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including: Health, Dental and Vision Insurance Life Insurance Long-Term Disability Flexible Spending Accounts (FSA) Dependent Care Reimbursement Employee Assistance Program Retirement Plans and Savings Generous Paid Time Off Paid Holidays Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis Follow Us on The MUSE!!! Follow Us on FairyGodBoss!!! CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.

Responsibilities

The ABE Technician administers and scores standardized assessments, facilitates student intake and registration, and maintains student records. They also assist in creating a supportive learning environment for adult learners seeking to improve their basic skills.