Student Services Advisor at Carilion Clinic

Roanoke, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Vetting, Scheduling, Onboarding, Orientation, Liaison, Stakeholder Communication, Operational Oversight, Policy Development, Regulatory Compliance, Project Management, Analytical Skills, Organizational Skills, Financial Data Analysis, Budget Planning, Problem-Solving, Behavioral Concern Advising

Industry

Hospitals and Health Care

Description

Employment Status: Full time Shift: Day (United States of America) Facility: 1 Riverside Cir - Roanoke Requisition Number: R158096 Student Services Advisor (Open) How You’ll Help Transform Healthcare: The Student Services Advisor manages shared and designated student groups, schools, programs and daily operations of student opportunities provided across the organization. Students include clinical and non-clinical learners from domestic and international institutions. Responsible for student vetting, scheduling, and onboarding, including requirements and orientation. Serves as the primary point of contact for students and affiliated schools and programs and functions as a liaison to organizational leadership. Communicates with key stakeholders to prioritize needs, facilitate student access, and resolve issues related to student experiences. Provides operational oversight and support for a standardized, centralized student services team. Consults with teams throughout the organization regarding student opportunity processes and requirements. Manages student access and overall experience at Carilion Clinic. Responsible for day-to-day administration of student opportunities, including issue resolution, communication, and effective use of resources. Develops, implements, and administers policies and procedures related to student services. Provides guidance to faculty, staff, students, schools and programs regarding learning opportunity policies and expectations. Ensures regulatory and legal compliance associated with student opportunities and affiliations. Works with Carilion Corporate Counsel to maintain institutional agreements and conducts periodic audits for compliance. Maintains working knowledge of LCME and other regulatory requirements affecting medical students. Manages complex scheduling and placement endeavors for clinical and non-clinical student experiences. Analytical and organizational skills apply to develop and maintain schedules supporting clinical rotations, internships, and observational experiences. Plans and delivers student orientation opportunities in accordance with organizational and regulatory requirements. Represents the student services team to internal teams, educational institutions, and community partners. Prepares written materials and presentations and provides input to leadership regarding program improvements. Manages the student application process, including application review, collaborates with internal teams on placement decisions, managing onboarding requirements, and provides housing resources. Maintains knowledge of VISA requirements and ensures compliance for international students. Advises and supports students, schools and programs in problem-solving and addresses professionalism or behavioral concerns in accordance with Carilion policies and procedures. Prepares, analyzes, and distributes financial, enrollment, and institutional data as requested. Participates in strategic planning at the department level. Responsible for participation in operational budget planning, including supply and equipment needs, billing, and payments related to student rotations, if applicable. Monitors financial performance and provides reports as requested. Position works under limited supervision and exercises independent judgment within established policies and procedures in administering student opportunities. Regular interaction with leadership, academic partners, program directors, and external agencies is required. Work involves application of regulatory knowledge, project management, and organizational skills to support a high volume of student opportunities. Position represents the student opportunities team to students, educational institutions, and community partners. What We Require: Education: Bachelor’s degree in business, communication, or a related field required, or equivalent combination of education and experience (eight years Experience: 3 years of experience in business, academia, or related field. Other Minimum Qualifications: Knowledge of medical terminology; computer software proficiency; strong organizational, presentation, and problem-solving skills. Ability to work independently and manage responsibilities with minimal supervision. Demonstrated experience in project management, communication, and managing multiple priorities in a high-volume environment. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: TAMIKA RICKMAN Recruiter Email: tdrickman@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.

Responsibilities

The Student Services Advisor manages shared student groups, programs, and daily operations for clinical and non-clinical learners, serving as the primary contact for students and affiliated schools. This role involves overseeing student vetting, scheduling, onboarding, resolving issues, and ensuring regulatory compliance for all student opportunities within the organization.