Benefits

Pulled from the full job description

• Annual leave
• Employee discount
• Company pension
• Cycle to work scheme

 

Full job description

Salary

£25,032 - £26,233 per annum

Contractual hours

37

Basis

Full time

Package

Permanent Pension scheme On site Nurseries Cycle2work Scheme Discounted shopping Wellbeing services Excellent training and development opportunities

Job category/type

Support

Date posted

08/09/2026

Job reference

REQ002655

About the Role

An exciting opportunity has arisen for an enthusiastic individual to work in the College Student Services, supporting the needs of all our customers.

As a Student Services Advisor, you will carry out a range of administrative tasks such as data entry, editing, interpreting, and analysing data. You will support customers with advice around funding and conduct Right to study assessments. You will have experience working within a busy pressurised customer service environment, including enquiry handling and resolution face to face, over the phone, and via email. Having excellent communication and customer service skills is essential for this role, as is the ability to be a great team player.

You will be educated to Level 2 minimum in Maths and English. You will have the ability to work accurately under pressure, be organised, meet deadlines, and be able to multitask. A Level 2 IT qualification or equivalent level of skills will be required and the ability to use Microsoft packages effectively, particularly Word and Excel.

You will have a flexible approach to working hours, as some evenings and occasional weekend work is required.

• For more details, please take a look at the role description. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.