ABOUT THE ROLE:
As part of a dedicated team in a growing environment, you will play a key role in supporting international students and residents as they navigate life in the UK. This is a hands-on, varied role where you’ll work closely with your colleagues and the office Director, sharing responsibilities across client support, operations, outreach, and small managerial tasks.
KEY RESPONSIBILITIES:
- Student & Client Support:
 - Advise international students and residents on settlement options, university placements, accommodation, and travel requirements.
 - Guide clients through documentation, applications, and coordinate with our legal and education partners.
 - University Engagement & Events:
 - Represent Paragon Global Services/Paragon Overseas Education at universities throughout the U.K, student fairs, and events, building relationships with students and university staff.
 - Help plan and deliver outreach activities to raise awareness of our services to International students and residents.
 - Office Operations & Teamwork:
 - Support day-to-day office functions, maintain client records, and assist the office Director with basic reporting and workflow management.
 - Share in the responsibility of ensuring smooth operations and adapting to changing priorities.
 - Marketing & Communication:
 - Respond to client enquiries by email, phone, and in person.
 - Contribute to social media updates and help develop engaging content for the international student community.
 
What We’re Looking For:
- Experience in student support, client services, administration, or a related field is sought for but not mandatory.
 - Strong communication and interpersonal skills; comfortable engaging with students and stakeholders both in person and online.
 - Proactive and adaptable, with a willingness to take on new challenges in a growing start-up.
 - Organized, detail-oriented, and able to manage multiple tasks effectively.
 - Willingness to travel to local universities and events as required.
 - Multilingual ability is essential. Strong communication skills in English, Urdu, and Hindi are a must. Other languages are a plus.
 
Why Join Us?
- Be part of a new, supportive team making a real difference for international students in the UK.
 - Gain broad experience in a dynamic environment with opportunities to grow as our company expands.
 - Work with a diverse and friendly team, committed to professionalism and integrity.
 
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 12 months
Pay: Up to £25,000.00 per year
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
 
Application question(s):
- Are you currently, or were you, an International Student in the U.K at any point in the previous 1 year?
 - What is your visa status? If you are on a graduate visa, what’s the total time remaining till the expiry of your permission?
 - During your time at the University, were you part of any socities, clubs or organisations? If so, please provide a list.
 
Education:
Work Location: In perso