ABOUT SOM

Founded in 2002 as an outreach project by Sarah McLachlan, The Sarah McLachlan School of Music (SoM) is a registered charity serving over 900 students per year in Vancouver, Surrey and Edmonton. Inspired by the potential of music to empower, motivate and transform lives, Sarah McLachlan founded the Sarah McLachlan Music Outreach project in partnership with Arts Umbrella in 2002 in order to address inequities in access to musical programming and experience. At Sarah McLachlan School of Music, we are so much more than a music school—we are a community dedicated to empowering young artists to “find their voice” and express themselves through the transformative power of music.
More details about the school and program can be found at https://www.sarahschoolofmusic.com/
SoM’s Vision: Transforming lives through the power of music.
SoM’s Purpose: Building inclusive and barrier-free communities of musical learning where children and youth find their voice.
SoM’s Values: Acceptance Care Collaboration Commitment Curiosity Flexibility Innovation Social Responsibility

POSITION OVERVIEW

The Sarah McLachlan School of Music (SoM) is looking for a Student Services Assistant to support day-to-day operations and enhance the student experience at our Edmonton location. This role is central to maintaining a welcoming, supportive, and well-organized environment for students and families during programming hours.
Reporting to the Site Lead,and working closely with the Student Services Coordinator, this role is ideal for someone who enjoys working with youth and families from diverse backgrounds, is exceptionally organized, and thrives in a dynamic, music-centered environment. The hours for this role are: Monday to Thursday, approximately 2:00PM to 7:40PM (24 hours/week during the Program Year: 37 weeks per year)

QUALIFICATIONS

• At least 1 year of experience working with youth in educational or community settings
• At least 1 year of administrative experience, ideally in a front-facing or service-oriented role or equivalent demonstrable capacities
• A warm, energetic, and empathetic approach to interacting with students and families
• Excellent communication and time management skills
• Experience juggling multiple priorities with grace and flexibility
• Ability to take initiative and work both independently and as part of a team
• Strong attention to detail and organizational skills
• Experience with tools like Gmail, Google Docs, Slack, and Discord (asset)
• A genuine passion for youth development and belief in the power of music
• Comfort with light physical duties (e.g., moving chairs, tidying spaces

REQUIREMENTS:

• First Aid Certification (Emergency or Standard + AED)
• Ability to pass a vulnerable sector check

INTERESTED?

If you’re excited by what you have read, we would love to hear from you!
We’ve included the “wish list” of our ideal candidate above, but we realize that everyone comes to the table with a different background and skill set. If you are excited about the prospect of working for us, and can demonstrate that you can do most of what we’re looking for, we would welcome an application from you.
Sarah McLachlan School of Music (SoM) is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.
While we thank all applicants, only those selected for an interview will be contacted. Posting closes at the end of day on August 30, 2025.

All applications must be submitted through indeed.com and should include the following:

• A resume outlining your most relevant experience along with up to 3 samples of your work
• A cover letter, telling us a little more about you and why you are interested in joining the SoM team.
• Anything else that you think demonstrates why you would be a great addition to our team.

Job Type: Part-time
Pay: From $19.77 per hour

Ability to commute/relocate:

• Edmonton, AB T5K 2X4: reliably commute or plan to relocate before starting work (required)

Work Location: In perso

• Welcoming students and families at arrival and acting as a key point of contact
• Tracking attendance and corresponding with families in the case of student absences
• Supporting Student Services and teaching staff with general administrative tasks
• Maintaining a clean, organized, and welcoming student lounge environment
• Creating and facilitating optional activities for students during downtime
• Serving snacks and ensuring food areas meet safety and cleanliness standards
• Riding on the schoolbus to pick up students
• Incorporating music and creativity into the lounge and student spaces
• Preparing and organizing classroom materials and program resources
• Supporting health and safety protocols, including emergency preparedness
• Troubleshooting minor facility or student-related issues as needed
• Ensuring smooth daily operations and transitions between program blocks
• Having a working knowledge of the following systems: Jackrabbit, Google Docs/Sheets, Gmail, Dropbox, and Discord.
• Answering the phone and relaying messages to staff in a timely manner.
• Maintaining relationships with families, students and staff.