Student Services Coordinator at RFK Community Alliance

Lancaster, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

63100.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Leadership, Program Management, Crisis Intervention, Student Support Planning, Behavioral Management, Trauma-Responsive Practices, Personnel Policy Compliance, Quality Improvement, Interviewing, Conflict Resolution, Case Management, Scheduling

Industry

Individual and Family Services

Description

Student Services Coordinator Pay Range: $57,000 - $63,100 per year Who We Are RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strengths, determination, and resilience. The Doctor Franklin Perkins School is a therapeutic day school that provides educational and clinical services to students with diverse social, emotional, behavioral, mental health, and learning disabilities. Our educational and related services support students in reaching milestones such as graduation, the transition to post-secondary educational or vocational opportunities, or a return to their local school district. We strive to ensure that each of our students is Connected, Capable, and Healthy so that when they leave us, they are well-positioned to experience sustained and meaningful well-being over the course of their lives. Who We Seek The Student Services Coordinator is responsible for the organization and management of the upper and lower schools throughout the hours of operation. This position oversees reporting responsibilities within the day education program. This role also provides staff leadership for the educational programs and Residential Day staff during school hours and other duties outlined below. Key Areas of Responsibility * Developments, disseminates, and evaluates the daily schedule for staff assignments within the educational setting, including field trips, events and activities. Ensures that the daily program schedule is carried out and that staff take an active role in its implementation. * Maintains high visibility, monitoring ongoing and emerging student/building needs throughout the day. * Supervises and evaluates Program Supervisors. * Co-plans and facilitates monthly Teacher Assistant meetings with the second Coordinator. * Collaborates with staff to develop individual student support plans, as needed. * Provides feedback to Directors regarding individual teacher needs for guidance and growth. * Models and maintains healthy boundaries and interactions with students. * Demonstrates strong skills in empathy, listening, praise, encouragement, limit setting, providing choices, and stating clear expectations. * Understands the stages of a behavioral incident, identifies potential stressors/triggers, and provides students with support and consistent interventions during crises. * Demonstrates a clear understanding and use of logical responses/consequences and student support plans. Communicates with students about the significance of their behaviors and choices. * Coordinates the review and approval of weekday off-campus trips for students in assigned buildings. * Collaborates with HR and the second Coordinator to interview and hire Teacher Assistants. * In collaboration with Directors, co-develops the summer activity schedule with the second Coordinator. * Reviews student requests for campus independence/privileges. * Supports the review of all incident reports related to therapeutic holds and time-outs. Ensures information is communicated to appropriate team members around critical incidents and required follow up. * Leads investigations related to student complaints. * Demonstrates a sound understanding of the RFKCA personnel policies and practices. Immediately follows-up on all complaints of potential discrimination, harassment, poor employee performance or attendance, safety concerns, or mistreatment of students and reports these immediately to the AVP. * Participates in quality improvement efforts, analyzing, and auditing plans and tools identified in the PQI plan and in divisional goal plans, communicating results and plans for improvement with staff. * Engages in annual required professional learning. * Reasonable, related duties as assigned by the AVP for Education. Who You Are Prefer individual with a minimum of a Bachelor’s degree and have experience in the field of human services. You are a compassionate, collaborative, and resourceful individual who is committed to supporting and empowering students in our year-round, therapeutic private special education day school. You want to work in an environment that has a philosophy that builds on individual student strengths and an emphasis on seeing students succeed. You understand the importance of trauma-responsive practices, and you support every student every day with unconditional positive regard. You seek out opportunities to learn, reflect, and collaborate with colleagues. Qualifications You are someone who leads with compassion and values collaboration, inclusion, and learning. The best-qualified candidate has experience working with young people with disabilities or in the field of human services and has a bachelor’s degree. Shift Mon- Fri 7:00-3:30 Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. * Able to regularly stand, sit; talk, hear, and use hands and fingers to operate a computer * Ability to sit at a computer terminal for an extended period of time * Light lifting is required Work Environment The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. * Moderate noise * Ability to work in open and confined areas Who we are: RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a support network. We provide opportunities to build skills and confidence. We nurture strengths, determination, and resilience. How We Promote Equity, Cultivate Leaders, and Grow Together At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one. Why You’ll Love Us In addition to being a part of a supportive team, we offer amazing employee benefits, including: * Health Insurance * Dental Insurance * Vision Insurance * Generous paid time off * Holiday Pay * Educational Assistance * Employer paid life insurance * Employer paid Short- & Long-Term Disability * Retirement Plan with generous employer match * Tuition Reimbursement * Comprehensive Employee Assistance Program To apply for this position please click on → Student Service Coordinator [https://www.rfkcommunity.org/all-job-opportunities?gnk=apply&gni=8a7883a88ecaae35018ed3bb330a3c6e&gns=Company+Website]. RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA Keywords: Direct Support Professional, DSP, Mental Health Worker, Youth Counselor, Direct Care, Group Home, Residential Care, Human Services, Personal Care Assistant, Home Health Aide, Relief Staff, RFK

Responsibilities

The Student Services Coordinator manages the daily operations and staff assignments for upper and lower schools in a therapeutic setting. They oversee reporting, lead staff meetings, and implement student support plans to ensure a healthy and capable learning environment.