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Student Services Executive at Fuku
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

3000.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administration, Admissions, Customer Service, Enquiry Handling, Feedback Management, Complaint Resolution, Interdepartmental Coordination, Administrative Support, Event Coordination, Student Engagement, Communication Skills, Interpersonal Skills

Industry

Retail Apparel and Fashion

Description
Job Description: - Administer students’ admission, withdrawal, course completion, and attendance tracking. - Manage the front desk, attending to walk-in customers, students’ enquiries, feedback, complaints, and requests. - Respond to email and phone enquiries related to courses. - Coordinate various school administrative matters between different departments. - Provide assistance to the Dean and Lecturers as needed. - Assist in ad-hoc departmental responsibilities such as student events and outreach, Student Orientation, Graduation Ceremony, etc., when required. - Engage with students by checking on their well-being and showing care and concern. - Serve as the primary contact point for students. - Perform any other duties as assigned. Job Requirements: - Minimum Diploma or equivalent qualification. - Preferably 1-2 years of relevant working experience in an academic institution; entry-level candidates are also welcome. - Good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction. - Strong interpersonal and communication skills, both verbal and written. Salary Range: - $2,000 - $3,000
Responsibilities
This role involves administering student lifecycle processes such as admission, withdrawal, course completion, and attendance tracking while managing the front desk to handle all student inquiries and feedback. The executive will also coordinate administrative matters between departments and assist the Dean and Lecturers as needed.