Student Services Manager, Orange County at Amerigo Education
Santa Ana, California, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

0.0

Posted On

10 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

International Education, International Studies

Industry

Education Management

Description

ABOUT US

Amerigo Education is a U.S.-based education company that helps international students in the United States achieve their full potential. As a growing number of students from around the world seek to advance their education in North American secondary schools, Amerigo is expanding their footprint in North America with a new partner school in Canada. Amerigo is setting a new standard in educating international students by combining the nurturing, supportive environments of traditional North American boarding schools with innovative approaches to academic support, language development and university guidance.
Backed by Avathon Partners, Amerigo forms strategic partnerships with private schools in the United States and Canada to provide a seamless academic experience for our students. Through the Amerigo model, we collaborate with our partner schools as they provide the core preparatory high-school curriculum while our team on-the-ground delivers a suite of academic, language, and cultural immersion programs in a well-staffed residential or homestay environment. Amerigo seeks team members that our aligned in our mission to energize North American educational communities through the diversity of students from around the world.

Responsibilities
  • Establishes trusted and nurturing relationships with students, the partner school community, homestay partners, Amerigo business partners and all other stakeholders
  • Serve as daily liaison for the international program at the school, connecting with faculty, administration, etc. and participating in school events and meetings as appropriate
  • Communicates with parents through WeChat Support Groups to provide real-time updates on students, address parent concerns and ensure Salesforce cases are fully resolved
  • Partners with Academics, Homestay and other internal cross-functional partners to ensure student action plans are successfully executed and that all student issues are promptly and effectively resolved.
  • Serves as the liaison in the communication between International Residence third party provider and the school
  • Conducts regular meetings with students to evaluate their academic progress and social-emotional well-being and facilitates access to appropriate support services and resources as needed.
  • Supports students in adapting to life at the partner school by encouraging involvement in clubs, sports, and school events.
  • Takes responsibility for tracking student progress and contributing to student retention efforts within the Amerigo program.
  • Compiles and delivers student reports for parents by coordinating with homestay partners and faculty at the partner school.
  • Partners with Amerigo campus leadership, partner school staff/faculty, and other relevant personnel to address and resolve student-related concerns.
  • Works closely with school administrators and staff to monitor student academic performance, behavioral trends, and emotional well-being, providing timely progress updates to relevant internal/external stakeholders.Coordinates with the Regional Director of Campus Operations (RDCO) to address a range of student issues, including behavior, attendance, academic challenges, and residential or homestay matters.
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