Job no: 497221
Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Professional Role

ABOUT THE ROLE

In this dynamic position, you’ll be the first point of contact for prospective students, providing guidance on enrolment processes, course options, and student services. You will play a key role in creating a positive and engaging experience for students from their first interaction through to enrolment.

KEY RESPONSIBILITIES

• Provide high-quality customer service to prospective students via phone, email, and face-to-face interactions
• Assist with enrolment processes, ensuring students have all necessary documentation and support
• Guide students through their academic transition, making sure they feel informed and confident
• Coordinate orientation and scheduling to help students start their journey successfully
• Maintain accurate administrative records and support general office organisation
• Collaborate with colleagues to ensure seamless student engagement and retention