In this varied and fast-paced role, you will: · Oversee day-to-day operations of the Extenuating Circumstances process, reviewing cases and ensuring timely outcomes · Provide guidance to students and serve as the main point of contact for queries · Contribute to the development of the Extenuating Circumstances system, streamlining new processes and drive continuous improvements · Manage student cases and support the smooth organisation and running of the Extenuating Circumstances Panel · Maintain detailed and accurate records and produce reports/data for stakeholders.