Student Support Coordinator at University of Wollongong

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

117633.0

Posted On

21 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Support, Stakeholder Management, Service Improvement, Legislative Knowledge, Policy Knowledge, Holistic Engagement, Prevention Programs, Communication Skills, Collaboration, Problem Solving, Advising, Relationship Building, Mental Health Awareness, Wellbeing Programs, Evidence-Based Approach, Strengths-Based Approach

Industry

Writing and Editing

Description

Permanent/continuing, full-time appointment Level 6/7: $94,998 - $117,633 + 17% superannuation Working collaboratively with students, faculties, divisions and external services, the purpose of this position is to provide high quality specialised support and advice to students to enable students to successfully complete their studies. The position applies an evidence and strengths-based approach, drawing upon students’ individual strengths and challenges in order to facilitate their holistic engagement at UOW. The SSC are essential in meeting the University’s objective of delivering excellent student experience. The position requires readiness to establish and maintain excellent relationships with internal and external services and functions. The position delivers support and assistance to students across a continuum of services. This role requires excellent knowledge and skills to work through complex legislative and policy environments. The role will also work on a holistic and systemic approach to student well being involving the development of prevention programs, stakeholder management and service improvement actions. This position will deliver services across multiple modes including in person, on campus, phone and online. Position Description For further information about this position, please contact Gabriella Holmes, Senior Manager, Student Mental Health & Wellbeing gabriella@uow.edu.au How to apply: Applicants are requested to submit a resume and cover letter. The cover letter should be no more than 3 pages, summarising your skills and experience as they relate to the selection criteria located in the position description. Closing date: Thursday, 4 December 2025, 11:59PM This position has been classified as ‘child-related work” and requires a National Criminal Check, more information is available within the position description This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.

Responsibilities

The Student Support Coordinator provides high-quality specialized support and advice to students to facilitate their successful completion of studies. This role involves working collaboratively with various stakeholders to enhance the overall student experience at the University of Wollongong.