STUDENT SUPPORT MANAGER (FURTHER & HIGHER EDUCATION)

Location: Access Creative College Plymouth
Reporting to: Head of Campus
Responsible for: Learner Service Advisor/ DBS staff
Hours: 37.5 hours per week
Salary: £33-£35K per annum

ABOUT THE ROLE

To lead and coordinate all learner support services on campus, including safeguarding, wellbeing, exams, and learning support. This role combines strategic oversight with hands-on delivery of student interventions and support, ensuring compliance, inclusion, and high-quality learner experience across FE and HE contexts.

RECEPTION & OPERATIONAL DUTIES

• Support estates, facilities, and health & safety compliance, including PEEPs and risk assessments.
• Deliver general administrative tasks related to learner enrolment, attendance, and reporting.