Full job description

We are recruiting for Student Support and Attendance Officers to join a busy college environment in the Solihull area. This is a temporary, full-time position, supporting students while helping manage and monitor attendance records.

This role is ideal for someone with strong administrative skills who enjoys working in a student-focused environment, providing frontline support and ensuring accurate attendance tracking.

Key Duties of the Student Support and Attendance Officer role:

• Monitor and accurately record student attendance using internal systems
• Follow up on absences and contact students or parents/guardians where required
• Provide general administrative support to student services and teaching teams
• Offer frontline support to students, assisting with queries and signposting to appropriate services
• Maintain and update student records and documentation
• Support attendance improvement initiatives and reporting
• Liaise with teaching staff to ensure clear communication around attendance issues
• Handle confidential information in line with safeguarding and data protection policies
• Contribute to a positive, supportive environment for all students

Key Information about the Student Support and Attendance Officer role:

• Job Title: Student Support and Attendance Officer
• Location: Solihull Area
• Pay Rate: £13.50 per hour
• Contract: Temporary, Full-Time, Monday-Friday, 8:30am-5pm.

Full job description

Job Title: Student Support Lecturer (University Programmes)

Location: Broadstairs

Salary: £25,000 - £28,000 dependent on relevant skills and experience. (Salary is reviewed annually, with any increase normally taking effect on 1st January each year)

Job type: Full Time, Permanent

About Us:

Nelson College London (NCL) has established itself as a reputable and thriving higher education college offering higher education across three strategically located campuses in East London and Kent, demonstrating NCL's commitment to providing quality education across varied communities, targeting widening access students.

NCL is registered with the Office for Students (OfS) as an approved fee-cap provider. Moreover, NCL's achievement of the Teaching Excellence Framework (TEF) Silver award signifies its commitment to delivering high-quality teaching, learning, and outcomes for its widening access students.

NCL stands as a dynamic and forward-thinking provider, dedicated to providing accessible, high-quality higher education that equips students with the skills and knowledge needed for success in their chosen fields.

Purpose of Role:

To provide tailored academic and pastoral support to students enrolled on University Programmes, enabling them to overcome barriers to learning, develop effective academic skills, remain engaged with their studies, and achieve their full academic and personal potential.