Key Responsibilities

• Serve as the primary point of contact for student enquiries, concerns, and support services.
• Conduct student onboarding, orientation, and induction programmes.
• Assist students with academic schedules, attendance monitoring, and general academic guidance.
• Coordinate student engagement activities, workshops, and campus events.
• Address student complaints and concerns professionally, ensuring timely resolution.
• Maintain accurate student records and prepare periodic reports for management.
• Liaise with academic and administrative departments to support student success.
• Promote a welcoming, inclusive, and supportive campus environment.

Requirements

• Bachelor's degree in any discipline (mandatory).
• Minimum 2 Years of experience in student support, student services, academic administration, or a similar role within the education sector.
• Excellent verbal and written communication skills in English.
• Strong interpersonal, organisational, and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Professional, empathetic, and student-centred approach.
• Experience working in higher education or academic institutions.
• Strong cultural adaptability and the ability to work effectively in a multicultural environment.
• Relevant educational or professional experience from the Philippines, as this aligns well with the needs of our current student population.
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