*Student Support & Wellbeing Reception Officer at University of Wollongong

Gwynneville, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

84002.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organised, Approachable, Student-focused, Professionalism, Discretion, Empathy, Administrative Support, Confidentiality, Compassionate Assistance, Record Keeping, Communication, Diversity Engagement, Welfare Support, Mental Health Support, Disability Services, Customer Service

Industry

Writing and Editing

Description

Permanent/continuing, part time position 0.6FTE Level 3/4: $65,896 - $84,002 + 17% superannuation 21 hours per week: Monday - Thursday 9.00am – 2.45pm. About the Role We are seeking a Student Support & Wellbeing Reception Officer to provide high-quality reception and administrative support to the Student Support and Wellbeing Unit. This role is central to the day-to-day operation of services supporting student welfare, mental health and disability, and is often the first point of contact for students seeking support. You will play a key role in ensuring students experience a welcoming, professional and confidential service, while supporting the administrative and operational needs of the Unit. As the Student Support & Wellbeing Reception Officer, you will create a welcoming and supportive first point of contact for students accessing wellbeing, mental health and disability services. Provide compassionate and confidential assistance across face-to-face, phone and online channels, help students navigate and access the right support, maintain accurate records, and contribute to the smooth, inclusive day-to-day delivery of Student Support and Wellbeing services. About You You are an organised, approachable and student-focused administrator who thrives in a fast-paced environment. You bring professionalism, discretion and empathy to your work, and are confident engaging with students from diverse backgrounds. The successful candidate will be required to submit a valid Working with Children Check and National Criminal Check prior to commencement. Position Description How to Apply To apply for this position applicants are requested to provide an up-to-date resume and a cover letter (no more than 3 pages) providing details of their skills, qualifications and experience in relation to the position description. For further information about this opportunity, please contact Erin Hiesley ehiesley@uow.edu.au Closing Date: Sunday 8 February 2026 11:55 PM As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender-based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation. The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines.

Responsibilities

The Student Support & Wellbeing Reception Officer provides high-quality reception and administrative support to the Student Support and Wellbeing Unit. This role involves creating a welcoming environment for students and assisting them in accessing the right support services.