OUR PROMISE TO YOU:

Joining AdventHealth University is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth University is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

JOB SUMMARY:

Staff members will alternate between Communications Center, Front Desk and Recruitment duties. Daily duties and responsibilities include communicating with prospective and current students through phone calls, text messages and emails. Schedule, confirm & administer tours. Greet & provide exceptional customer service to our guests at the Front Desk. Engage in on and off campus recruiting events as well as help with inventory and preparation for such events. Candidates must be currently registered and enrolled as a student at ADU.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Demonstrates behaviors at Adventist University of Health Sciences in harmony with the “Four Words” Nurture, Excellence, Spirituality, and Stewardship.

• Conducts phone call campaigns for prospective and current students.
• Participates in weekly team meetings and professional development.
• Ensures student and prospect data accuracy and integrity in Goldmine.Provides input for the communications initiatives in Goldmine.
• Engages in on and off campus recruiting events. Helps with inventory and preparations for such events.
• Greets & provides exceptional customer service to our guests at the Front Desk. Answers phones.
• Schedules, confirms & administers tours.
• Builds and maintains quality interactions with Faculty and Staff members.
• Scans for security threats while on Front Desk duties.
• Represents the department and abides by recruitment code of conduct and hospitality standards at all times.

Qualifications