Student Worker at Oregon Health & Science University

, , United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

16.3

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources Support, I-9 Compliance, Customer Service, Oracle, MS Office Suite, Excel, OnBase, Employee Data Management, Administrative Support, Benefits Enrollment

Industry

Higher Education

Description

Department Overview This position provides a range of human resources support to OHSU employees and HR Centers of Excellence to ensure consistent, timely and accurate completion of assignments and excellent customer service. The position is responsible for a variety of HR Service Center related tasks such: assisting New Hires with I-9 completion and new hire paperwork requirements, responding to verification of employments, supporting departments with Oracle questions, assisting employees with tier 1 and 2 HR customer service questions, providing education for benefits enrollment and annual activities. HR Service Center Coordinators are expected to answer basic questions and requests and defer complex issues to the specialized COEs. This position is required to be on campus part time. Function/Duties of Position Employee Support: Serve as the primary point of contact for general human resources questions, employee concerns that arise, providing high-level and sensitive support to managers, supervisors, employees and applicants on a variety of human resources matters. Respond to basic questions in HR ticketing system and associated group email boxes and acts when necessary. Direct employees to appropriate resources. Forward more complex requests to COEs for resolution; Assist employees and redirect calls as needed on the HR phone queue. Program Processing: Process transactions related to assigned HR programs or audits. Examples include process education benefit programs, complete I-9 documents for new hires, assist callers with various HR questions, perform job and position maintenance in Oracle, update basic employee data in assigned systems. Warm hand off to COEs for complex issues related to policy creations or edits. New Hire Paperwork Compliance: Tracks and follows up on new hire paperwork, including I-9s, federal and state compliance forms, COVID vaccine requirements and intellectual property information. Notifies impact employees and managers. Takes action in system Administrative Duties: scan hard-copy forms, file documents in online system as needed, pull employee files as requested, and provide coverage for the Central HR front desk. Other Duties as Assigned: projects will be assigned to HR Service Center Coordinators in specific areas to enhance their knowledge of HR programs. These may include developing a draft of an employee communication, conducting an audit of employee data, creating or optimizing a report for another Benefits team member, etc. Required Qualifications High school diploma One year of general office or secretarial experience or equivalent combination of training and experience MS Office Suite skills, including intermediate Excel skills Preferred Qualifications Experience in an HR department 2 years of support or customer service work in an office setting Knowledge of Oracle Knowledge of OnBase Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

Responsibilities

Provide human resources support to employees and HR Centers of Excellence, focusing on new hire paperwork, I-9 completion, and general HR inquiries. Handle tier 1 and 2 customer service requests and perform data maintenance within Oracle.