Key Responsibilities

• Supervise and coordinate daily activities of assigned staff.
• Monitor employee performance and provide guidance and support.
• Ensure compliance with institutional policies and procedures.
• Prepare work schedules and assign duties.
• Assist in resolving operational issues and customer concerns.
• Maintain accurate records and prepare operational reports.
• Conduct staff orientation and on-the-job training when required.
• Promote teamwork, professionalism, and a safe working environment.
• Perform additional duties assigned by management.
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